Frequently Asked Questions
How do I order an official transcript?
Official transcripts are ordered through the National Student Clearinghouse. Please visit transcripts.isu.edu to place an order. This will include any Professional Development courses taken prior to 2018.
How do I obtain an unofficial transcript?
Unofficial transcripts are only available through BengalWeb and can be found in Academic Tools, Student Records for those with access to BengalWeb.
How do I order a Professional Development transcript?
Professional Development courses taken after 2017 are available from the Albion Center for Professional Development. Please visit isu.edu/educationpd/ to order a transcript. You may call or email Albion at (208) 282-4838 or albion@isu.edu for any additional questions.
Where do I mail or email transcripts from other colleges/high schools to ISU to be evaluated?
Official transcripts can be emailed to admiss@isu.edu or tceinfo@isu.edu for admittance and evaluation. You may also physically mail official transcripts to the following address:
Office of the Registrar
Idaho State University
921 S. 8th Ave, Mail Stop 8196
Pocatello, ID 83209-8196
Why was my transcript order cancelled?
Transcript orders are cancelled for several different reasons. You may email trnorder@isu.edu or call (208) 282-2661 to discuss your cancellation. Please reference your National Student Clearinghouse order number when making an inquiry.
If I have recently taken coursework at another institution, how might I see how those courses transfer to ISU?
You may review our transfer articulation website where you can see lower division transfer courses and their ISU equivalencies. Any upper division transfer courses and their equivalent ISU upper division credit will be determined by the student’s major department.
When should I apply to graduate?
Apply to graduate at least one term before your final semester.
How do I change my major?
Contact the advisor listed on My Registration and Schedule Information (My Profile) in BengalWeb -- Academic Tools OR in Degree Works.
What is the difference between dropping and withdrawing?
Dropping a course during the add/drop period means no record for that course will exist on your transcript.
Withdrawing from a course means a "W" grade will appear on your ISU transcript. W grades do not calculate into the grade point average. It is always wise to discuss course withdrawals with an advisor and Financial Aid.
Can I get a refund if I withdraw from my classes?
Please review ISU's student refund policy, click here
When can I register for next semester classes?
Please review ISU's registration date information.
Why don't I see a grade for my Early 8 week class on my transcript?
All courses taken during the term post to the official academic record at the end of the full semester session. Early 8 weeks courses will be viewable on your transcript at that time.
How do I apply to use my VA Education Benefits?
Students wishing to use their VA Education Benefits need to submit an application through www.benefits.va.gov/gibill
For more information on how to use your VA Education Benefits at ISU click here.