Billing

• The clinic accepts all private insurance including Medicaid for children under 21 years of age. 

Payment

• Payment is expected at the time of service for any unpaid patient balance.  We accept cash, check, debit/credit, and online payments.  A monthly payment program can be arranged for patients with large balances. 

Pay Online - Pocatello

Pay Online - Idaho Falls

Collections

• Patients with accounts over 90 days without payment will be sent a final demand letter.  If payment has not been received within 30 days of the letter, the account will be sent to collections and a 22% collection fee will be added to the account balance.
  

Supervising Dentist

• Brian Crawford, DDS
  Director
  (208) 282-5275
  crawbri3@isu.edu

Supervising Faculty

• H.A. Boswell, RDH, BS
• Theresa Christensen, RDH, BS
• Laurie Eisenhauer, RDH. BS
• Mariah Johnson, BS
• Jennifer Jones, RDH, BS
• Pam Packer, RDH, BS
• Diane Peck, RDH, BS
• Eileen Ruth, RDH, BS
• Cathy Salisbury, RDH, M. Ed
• LuAnn Spain, EFDA
• Jessica Spanton, RDH, BS
• Susan Stevens, RDH, BS

Administrative Staff

• Lisa Proctor, Dental Reception Coordinator

Patient Intake Forms

• New Patient Intake Form
• Medical History
• Notice of Privacy Practices
• Acknowledgement of Privacy Practices

Patient Records Request

All patients will have the ability to review, inspect and/or obtain a copy of the PHI in the Dental Health Record.

Patients may request to review and inspect their Dental Records at any time. A patient does not have the right to immediate access to his or her medical/dental record under the HIPPA Privacy Rule.

Patients may request a paper copy and/or electronic file, of their Dental Record by completing and signing an Authorization to Release Protected Health Information (PHI) Form. All patient requests will be completed within 10 business days.

Primary Purposes

The primary purposes of the Arthur D. Tranmer Dental Hygiene Clinic are to educate dental hygiene students to become competent professionals and to increase the public's awareness of oral health. Patient care provides dental hygiene students with a variety of experiences to prepare them to serve the public in the future. We believe that quality dental hygiene care is important to the total well-being of every patient treated

The Teaching Environment

Thank you for visiting our dental hygiene clinic online. We hope you will take a few moments to review the following information concerning your experiences as a dental hygiene patient. In making an effort to be here today you are expressing a concern for your health.

We request that each patient completes a comprehensive health history prior to beginning treatment. All dental records are confidential and will be used during the provision of care or for educational purposes. A copy of your records and x-rays can be transferred to your dental office by request of the dentist. All HIPPA regulations are followed at our clinic.

Please understand this clinic is a teaching/learning environment; therefore, increased time will be required for completion of services. At the same time, fees for services are nominal.

The students and faculty will always strive to provide dental hygiene care in a considerate and respectful manner while providing you with the most current standards of care. At your final appointment, we would appreciate your comments about the treatment received. A patient questionnaire is available in the reception area.

Patient Treatment Rights

After an assessment has been completed, an explanation of recommended treatment, treatment alternatives, expected outcomes of various treatments, and the risk of no treatment will be explained. Once you understand the information about each procedure, consent for care will be requested. You also have the right to refuse treatment at any time. Prior to initiating your care, costs will be explained. The student will strive to complete all treatment that has been discussed.

When treatment is completed, a referral to your dentist will be made as we cannot legally perform all dental care needed [e.g., diagnostic exam for restorative work (fillings), root canal therapy, periodontal (gum) surgery, etc.]. If at any time during or after treatment you wish complete and current information about your care, please contact the clinic receptionist or your student dental hygienist.

The ISU Dental Hygiene Clinic operates using strict infection control practices as recommended by the Centers for Disease Control and the Occupational Safety and Health Administration. These practices are incorporated to protect you, the patient, as well as the student dental hygienist and faculty.

Bloodborne Pathogens Policy