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Leadership Team

Headshot of Mark Andersen AVP of Facilities

Mark Andersen

Associate Vice President

 (208) 282-4621

 markandersen2@isu.edu

 Facilities Services | Building 18 - Office 105

  • Clifton Strengths: Developer | Learner | Ideation | Connectedness | Positivity

Cheryl Hanson

University Architect

 (208) 282-2533

 cherylhanson@isu.edu

 Facilities Services | Building 18 - Office 102

  • Master Planning
  • Design
  • Branding
  • Planning
  • Standards
  • Cheryl is an architect with extensive experience across multiple roles at ISU, including Adjunct Professor, Project Manager, Director of Planning, Design, and Construction, and Associate Vice President of Facilities Services. Before joining ISU, she spent 21 years in the private sector, working as an architect for various firms and operating her own businesses. Her professional focus has centered on institutional and educational projects. Cheryl received her education in Chicago, Illinois; Versailles, France; and Pocatello, Idaho.
  • Cheryl has been a highly valued and deeply appreciated member of the Facilities team for many years. She currently serves as the University Architect and previously stepped into the role of interim Associate Vice President of Facilities for several years—a true testament to her leadership and steadfast commitment. In both positions, she has consistently demonstrated remarkable dedication, compassion, and thoughtfulness, all of which have been invaluable to our department. She works tirelessly, often prioritizing the needs of others above her own. Her steady guidance has been a critical anchor during pivotal moments, and her leadership has helped steer the department through challenging times.
  • What Cheryl enjoys most about her work is contributing to ISU’s projects and long-term plans, knowing that she plays a role in shaping a positive and impactful academic environment. She takes pride in helping create the look and feel of the Bengal campus and in supporting the Facilities team in their mission. Being part of something meaningful and lasting is what drives her dedication.
  • Outside of work, Cheryl loves spending time with friends and family—especially her grandbaby, who is the apple of her eye. She also enjoys playing music and exploring her favorite cuisine: Greek and Mediterranean. 
  • Clifton Strengths: Connectedness | Learner | Responsibility | Belief | Includer
Chris Wagner

Chris Wagner

Director of Facilities Operations

 (208) 282-4502

 chriswagner@isu.edu

 Maintenance and Operations | Building 26

  • Clifton Strengths: Deliberative | Significance | Consistency | Maximizer | Command
Steve Hagler

Steve Hagler

Director of Design & Construction

 (208) 282-3766

 stevenhagler@isu.edu

 Facilities Services | Building 18 - Office 103

  • Call for Projects Process
  • Projects ISU is working on or in the horizon
  • ISU Project Budgets
  • Smartsheets
  • Assigned Project Manager for your Project
  • Dallas Cowboys Football
  • Steve is a graduate of Boise State University and has more than thirty-five years of professional experience. For the past thirty years living in Pocatello, he has served as Chief Financial Officer for both a transformer manufacturing company and the Shoshone-Bannock Tribes.
  • Over the last six years, Steve has worked at Idaho State University as a Business Officer and as the Director of Design and Construction. As a Certified Public Accountant, he brings a unique financial perspective and expertise to the oversight and management of projects at Idaho State University.
  • Clifton Strengths: Responsibility | Discipline | Relator | Learner | Analytical

Vision and Mission

Our Vision:

ISU Facilities Professionals will provide safe, vibrant, and inviting campuses that inspire learning and discovery.

Our Mission:

Facilities Services takes pride in the care and creation of ISU spaces where access and opportunity flourish.

Core Competencies:

  • Exemplary Service - We provide reliable and responsible service.
  • Team Unity - We are professionals serving professionals.
  • Ownership Mindset - We know, protect, and improve our facilities.
  • Communication - We minimize surprises through listening, understanding, and being understood.

Values:

  • Support our students, faculty, and staff
  • Be legal and ethical
  • Employ sound business practices
  • Deliver excellent customer service
  • Be inclusive by embracing diversity
  • Support our employees’ safety and needs

 

Shaped through the University's Strategic Planning process, our mission and vision securely align with institutional goals and objectives. The strategic planning team included Facilities Services employees working with University employees from many different departments. The purpose of strategic planning is to ensure departmental priorities align with University priorities, to provide a positive direction for the Facilities Services department to move, and to provide goals to help us grow and improve in our service to the ISU community.