CHESS Marketing and Communications
The CHESS Marketing and Communications team supports faculty, staff, and programs by helping share the stories, opportunities, and achievements of the College of Humanities, Education, and Social Sciences. We provide strategic marketing, communications, creative services, and brand support to help promote programs, events, and initiatives while strengthening CHESS’s connection with students, alumni, and the community.
Need marketing or communications support? Submit a request form and a member of our team will follow up to help determine the best approach for your project.
Request Marketing and Communications Support
To help us plan, prioritize, and support your project, please submit a marketing request form with details about your needs, timeline, audience, and goals. Providing information in advance helps our team create effective, strategic materials and ensure projects align with CHESS and university branding.
Our Team
Nicole Doucette
Communications Associate
(208) 282-2587
nicoledoucette@isu.edu
Education Building Room 232
- Develops news stories and newsletters
- Creates and manages internal and external communications
- Manages website content and provides website support and training
- Creates and coordinates organic social media content
- Supports event communications and promotional efforts
- Provides photography support for programs, events, and initiatives
Nicole Doucette is the Communications Associate for the College of Humanities, Education, and Social Sciences and the School of the Arts at Idaho State University. She earned a BBA in Marketing and Management from Idaho State University and is currently pursuing an MA in Communication. She began her career in marketing and communications as a Career Path Intern at ISU’s College of Business throughout her time there as a student. She has combined experience working in marketing and management for small businesses, customer service, and higher education.
Now, as Communications Associate, Nicole leads communication efforts that strengthen engagement, elevate the College’s voice, and connect students with impactful programs and opportunities. Outside of work and community involvement, Nicole is a digital and traditional artist who draws, paints, crafts...anything and everything she can get her hands on!
Kaylee McKay
Marketing Associate
(208) 731-0004
kayleemckay@isu.edu
- Develops marketing campaigns, promotional materials, and creative content
- Creates graphic design materials for programs, events, and initiatives
- Manages digital and traditional marketing efforts to support outreach and engagement
- Supports recruitment and audience engagement initiatives
- Provides brand guidance, maintains brand alignment, and offers training and resources to faculty and staff
- Coordinates marketing projects and collaborates with faculty, staff, and university partners
Kaylee McKay is the Marketing Associate for the College of Humanities, Education, and Social Sciences and the School of the Arts at Idaho State University. She earned a Bachelor of Arts in Communication, Media, and Persuasion with an emphasis in Public Relations, along with a minor in History, from Idaho State University. She also holds associate degrees in Communication, Liberal Arts, History, and Baking and Pastry Arts.
With a background in communication, marketing, design, and event promotion, Kaylee helps share the stories, programs, and opportunities of CHESS and SOA through graphic design, marketing campaigns, digital and traditional media, and creative storytelling. She works to develop effective marketing strategies, strengthen engagement, and support the goals of CHESS and SOA. Outside of work, Kaylee enjoys baking, cooking, creating art, reading, and gardening.
Frequently Asked Questions
Include as much detail as possible—your goal, audience, key messages, timeline, event details (if applicable), and any existing content or materials. Clear and complete information helps us plan and execute your request effectively. If you don’t have all the details at the time of submission, that’s okay—just provide what you can, and we may follow up directly if additional information is needed.
Yes! Faculty and staff are welcome to create their own materials; however, all materials must follow ISU brand guidelines and go through the appropriate review and approval process. ISU brand resources can be found at isu.edu/brand.
If you would like additional support, Kaylee is also available to provide brand guidance and training upon request.
Submit all requests through the CHESS MarCom request form. We will route your request appropriately—whether it involves website updates, communications, or marketing and promotions—so it reaches the right person on the team.
Completion timelines vary depending on the scope, complexity, and current workload of submitted requests. We review each request and prioritize based on deadlines, project needs, and available capacity. Smaller projects may be completed more quickly, while larger campaigns or multi-component requests may require additional time for planning, development, and approvals. We will communicate with you throughout the process and let you know if adjustments to the timeline are needed.
Per ISU Policy, if you have any of the following types of items they must be approved before distribution.
- Print materials for recruitment or marketing
- Digital and print advertisements
- External newsletters, magazines, annual reports.
- Event invitations that are distributed outside of the University
- Promotional items, swag
- Stickers
- Advertisements that use ISU-branded templates that have been altered
- Materials and promotional materials that are branded at the University level only
- To an external audience, it appears as if the items are produced at the University level.
- Items will not have any college, department or unit identification.
- This may include flags, giveaway items or printed materials
- All items that refer in any way to President Wagner specifically or the University president in general.
- Please contact Heidi Berry at heidiberry@isu.edu before creating the item.
- Any items that use the University seal.
How to request approval for a completed design.
- You can submit designs directly to MARCOM using this form or contact Kaylee McKay at kayleemckay@isu.edu early on in the process. She's always happy to help you with your design, can provide valuable feedback, and facilitate the approval process for you.
- Going through CHESS MarCom ensures you get feedback and approval faster and avoids frustrating delays.
The request form helps us keep track of incoming projects, understand your goals and timeline, and make sure requests are prioritized and assigned appropriately. It also helps us gather the information we need upfront so we can provide the best support possible and avoid back-and-forth questions.
We understand that sometimes it feels easier to send a quick email, and you are always welcome to reach out with questions. If your request involves marketing or communications support, we may ask you to submit it through the form so it can be added to our project queue. We typically plan for a 2–3 week turnaround time when possible, depending on the scope of the request and current workload.
If you have a shorter timeline or need something simple, we’ll work with you to determine the best option. ISU also has templates and resources available to help faculty and staff create materials independently when appropriate.