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Dianne Norton, LCPC, NCC Center for New Directions

Dianne Norton, LCPC, NCC

Assistant Director / Counselor


Dianne Norton is a Licensed Professional Counselor who has been working at the Center for New Directions at Idaho State University for many years. She has a Master's degree in Mental Health Counseling and specializes in career counseling.

Dianne loves career counseling, finding it extremely rewarding to help people find work that is meaningful to them and that allows them to be happy and financial self-sufficient. She enjoys working with a wide variety of people, finding the differences between people fascinating.

Dianne is married and has four grown children and 4 grandchildren. She enjoys designing quilts, photography, scrapbooking, gardening and traveling.

Administrative Assistant, Center for New Directions

Angela Boursaw

Administrative Assistant


Angela was born and raised in American Falls, Idaho. She moved to Pocatello in 1994 and began to raise her family. Angela started her career at ISU as a Secondary Education Major before deciding to pursue a nontraditional occupation in the energy field. She has completed the course work for the Energy Systems Instrumentation and Control Engineering Technology program and is working toward completion of a Bachelor of Applied Science. As a student, Angela worked for the Adult Success Center at ISU and, in 2010, had the honor of earning Idaho State University Student Employee of the Year second runner-up. Angela is pleased to have found a new home within the General Education Department as Center for New Directions' administrative assistant. She is the mother of three and the grandmother of two adorable toddlers. She is a voracious reader and an avid knitter.

Special​ ​Populations​ ​Facilitator Center for New Directions

Erin​ ​Beal,​ ​LSW 

Special​ ​Populations​ ​Facilitator 


Professional​ ​Work​ ​Experience

  • Child​ ​Welfare-​ ​10​ ​years 
  • Developmental​ ​Disabilities​ ​–​ ​2.5​ ​years

Career​ ​Highlights

  • Co-Developed​ ​the​ ​Idaho​ ​Foster​ ​Youth​ ​Advisory​ ​Board​ ​(IFYAB),​ ​a​ ​national​ ​award​ ​winning​ ​group​ ​of​ ​foster​ ​care  alumni​ ​who​ ​currently​ ​develop​ ​state​ ​policy,​ ​train​ ​social​ ​workers​ ​and​ ​foster​ ​parents,​ ​and​ ​travel​ ​the​ ​US​ ​-​ ​raising  awareness​ ​of​ ​the​ ​rights​ ​of​ ​foster​ ​children​ ​in​ ​our​ ​country.
  • Served​ ​2​ ​years​ ​as​ ​an​ ​appointed​ ​member​ ​of​ ​the​ ​Casey​ ​Family​ ​Services​ ​national​ ​Research​ ​Advisory​ ​Team

One​ ​of​ ​My​ ​Favorite​ ​Professional​ ​Experiences​​ ​–

There​ ​was​ ​a​ ​boy​ ​that​ ​I​ ​was​ ​assigned​ ​to​ ​work​ with ​who​ ​had​ ​been​ ​in​ ​foster​ ​care​ ​the​ ​majority​ ​of​ ​his​ ​life.​ ​​ ​He​ ​had​ ​been​ ​taken  into​ ​foster​ ​care​ ​in​ ​one​ ​state,​ ​adopted​ ​to​ ​a​ ​family​ ​in​ ​another​ ​state​ ​and​ ​then,​ ​by​ ​the​ ​time​ ​he​ ​was​ ​3​ ​years​ ​old,​ ​put​ ​back​ ​into  foster​ ​care​ ​and​ ​eventually​ ​sent​ ​to​ ​yet​ ​another​ ​state.​ ​​ ​When​ ​I​ ​met​ ​him​ ​he​ ​was​ ​14​ ​and​ ​did​ ​not​ ​know​ ​a​ ​single​ ​relative.​ ​​ ​I​ ​was  able​ ​to​ ​track​ ​down​ ​many​ ​details​ ​of​ ​his​ ​ancestry,​ ​find​ ​names​ ​and,​ ​with​ ​the​ ​help​ ​of​ ​social​ ​media,​ ​provide​ ​him​ ​with  photos​ ​of​ ​many​ ​family​ ​members.​ ​​ ​Over​ ​time,​ ​I​ ​was​ ​able​ ​to​ ​take​ ​him​ ​to​ ​meet​ ​his family ​including​ ​his​ ​mother​ ​and​ ​several​ ​other  relatives​ ​-​ ​even​ ​a​ ​grandmother​ ​in​ ​the​ ​deep​ ​south.​ ​​ ​When​ ​recalling​ ​the​ ​best​ ​moments​ ​of​ ​my​ ​career,​ ​I​ ​am​ ​so​ ​honored​ ​to  have​ ​had​ ​the​ ​opportunity​ ​to​ ​be​ ​involved​ ​in​ ​making​ ​this​ ​kind​ ​of​ ​difference​ ​in​ ​a​ ​child’s​ ​life. 

Karen Ludwig, Licensed Professional Counselor

Karen Ludwig

Licensed Professional Counselor

Office: Roy F. Christensen Complex 364


Professional Work Experience

School Counselor, American Falls High School – 6 years

Career Highlights

Contributed to the highest increase in the rate of graduates going on to college from 2011 to 2016 of all high schools in South East Idaho.

Started a food pantry at AFHS to serve the American Falls community.

One of My Favorite Professional Experiences

One of my favorite parts of high school counseling was helping students go on to college, especially those who are first generation. It’s so fun and rewarding now when I see them on the campus of ISU! I especially love to hear about one student, who came to American Falls from Mexico at the start of her 9th grade year with very low English skills. During her high school years, she worked exceptionally hard not only to learn English, but she took the most difficult math and science classes she could. She frequently came to my office for help with applying for scholarships, and she received several substantial ones. In May, she will earn her Bachelor’s in Science in Civil Engineering from ISU, and I couldn’t be more proud to have been a part of her journey! I am very excited now to work with future and current students in the College of Technology to help them reach their goals and dreams.

Contact Us



Roy F. Christensen Building #48, 3rd Floor


Monday through Friday 
8:00 a.m. - 5:00 p.m. 

Daily Walk-ins: 3:00 p.m.

Evening appointments available