Dianne Norton, LCPC, NCC Center for New Directions

Dianne Norton, LCPC, NCC

Assistant Director / Counselor



Dianne Norton is a Licensed Professional Counselor who has been working at the Center for New Directions at Idaho State University for many years. She has a Master's degree in Mental Health Counseling and specializes in career counseling.

Dianne loves career counseling, finding it extremely rewarding to help people find work that is meaningful to them and that allows them to be happy and financial self-sufficient. She enjoys working with a wide variety of people, finding the differences between people fascinating.

Dianne is married and has four grown children and 4 grandchildren. She enjoys designing quilts, photography, scrapbooking, gardening and traveling.

Administrative Assistant, Center for New Directions

Angela Boursaw

Administrative Assistant



Angela was born and raised in American Falls, Idaho. She moved to Pocatello in 1994 and began to raise her family. Angela started her career at ISU as a Secondary Education Major before deciding to pursue a nontraditional occupation in the energy field. She has completed the course work for the Energy Systems Instrumentation and Control Engineering Technology program and is working toward completion of a Bachelor of Applied Science. As a student, Angela worked for the Adult Success Center at ISU and, in 2010, had the honor of earning Idaho State University Student Employee of the Year second runner-up. Angela is pleased to have found a new home within the General Education Department as Center for New Directions' administrative assistant. She is the mother of three and the grandmother of two adorable toddlers. She is a voracious reader and an avid knitter.

Special​ ​Populations​ ​Facilitator Center for New Directions

Erin​ ​Beal,​ ​LSW 

Special​ ​Populations​ ​Facilitator 


Professional​ ​Work​ ​Experience

  • Child​ ​Welfare-​ ​10​ ​years 
  • Developmental​ ​Disabilities​ ​–​ ​2.5​ ​years

Career​ ​Highlights

  • Co-Developed​ ​the​ ​Idaho​ ​Foster​ ​Youth​ ​Advisory​ ​Board​ ​(IFYAB),​ ​a​ ​national​ ​award​ ​winning​ ​group​ ​of​ ​foster​ ​care  alumni​ ​who​ ​currently​ ​develop​ ​state​ ​policy,​ ​train​ ​social​ ​workers​ ​and​ ​foster​ ​parents,​ ​and​ ​travel​ ​the​ ​US​ ​-​ ​raising  awareness​ ​of​ ​the​ ​rights​ ​of​ ​foster​ ​children​ ​in​ ​our​ ​country.
  • Served​ ​2​ ​years​ ​as​ ​an​ ​appointed​ ​member​ ​of​ ​the​ ​Casey​ ​Family​ ​Services​ ​national​ ​Research​ ​Advisory​ ​Team

One​ ​of​ ​My​ ​Favorite​ ​Professional​ ​Experiences​​ ​–

There​ ​was​ ​a​ ​boy​ ​that​ ​I​ ​was​ ​assigned​ ​to​ ​work​ with ​who​ ​had​ ​been​ ​in​ ​foster​ ​care​ ​the​ ​majority​ ​of​ ​his​ ​life.​ ​​ ​He​ ​had​ ​been​ ​taken  into​ ​foster​ ​care​ ​in​ ​one​ ​state,​ ​adopted​ ​to​ ​a​ ​family​ ​in​ ​another​ ​state​ ​and​ ​then,​ ​by​ ​the​ ​time​ ​he​ ​was​ ​3​ ​years​ ​old,​ ​put​ ​back​ ​into  foster​ ​care​ ​and​ ​eventually​ ​sent​ ​to​ ​yet​ ​another​ ​state.​ ​​ ​When​ ​I​ ​met​ ​him​ ​he​ ​was​ ​14​ ​and​ ​did​ ​not​ ​know​ ​a​ ​single​ ​relative.​ ​​ ​I​ ​was  able​ ​to​ ​track​ ​down​ ​many​ ​details​ ​of​ ​his​ ​ancestry,​ ​find​ ​names​ ​and,​ ​with​ ​the​ ​help​ ​of​ ​social​ ​media,​ ​provide​ ​him​ ​with  photos​ ​of​ ​many​ ​family​ ​members.​ ​​ ​Over​ ​time,​ ​I​ ​was​ ​able​ ​to​ ​take​ ​him​ ​to​ ​meet​ ​his family ​including​ ​his​ ​mother​ ​and​ ​several​ ​other  relatives​ ​-​ ​even​ ​a​ ​grandmother​ ​in​ ​the​ ​deep​ ​south.​ ​​ ​When​ ​recalling​ ​the​ ​best​ ​moments​ ​of​ ​my​ ​career,​ ​I​ ​am​ ​so​ ​honored​ ​to  have​ ​had​ ​the​ ​opportunity​ ​to​ ​be​ ​involved​ ​in​ ​making​ ​this​ ​kind​ ​of​ ​difference​ ​in​ ​a​ ​child’s​ ​life. 

Contact Us




Roy F. Christensen Building #48, 3rd Floor

Monday through Friday 
8:00 a.m. - 5:00 p.m. 

Daily Walk-ins: 3:00 p.m.

Evening appointments available


921 South 8th Avenue
Pocatello, Idaho, 83209

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