The mission of IT Networking and Communications Systems (NetCom) is to provide quality and cost effective design, installation, maintenance, repair and service of the University's voice, video, and data communications infrastructure, electronics, transport media, and related network operating systems and hardware.
NetCom maintains the University's telecommunications infrastructure to include the telephone and data communication backbones with associated hardware. Responsibilities include consulting services, evaluation of new technologies, design, installation, maintenance, and service of telephone and computing equipment, structured cabling systems, networking and network connections, Internet and Internet 2, wireless infrastructure, transport media, WAN and other communication links.
Submit a Work Order for the repair, installation, and/or service of data/network communications, cabling, telephones, and computing hardware and peripherals.
The department is comprised of three sections:
While the Network Operations group does many things, we are essentially an "Internet Service Provider" for the campus community. We strive to keep you connected to the great services ISU offers as we maintain and improve the networks that connect the campus community to each other and the world.
Information Servers and Operating Systems (ISOS)
Information Servers and Operating Systems (ISOS) provides day-to-day management of centralized IT systems and data centers; installs, customizes, and maintains operating systems; maintains and upgrades software including backups, account structures, system security, and connectivity; analyzes, diagnoses, and corrects system software problems; evaluates and tunes system performance, disk space, memory, and CPU utilization; and researches, developes and implements new system technologies.
We make sure that the communication needs of the campus community are met. Helping you connect to peers and the outside world is our job. Whether you need a desk phone or a cell phone we provide the equipment that helps you succeed. In short, we do all we can to enhance the communication experience of everyone on campus.