IT Networking and Communications Systems
The mission of IT Networking and Communications Systems (NetCom) is to provide quality and cost effective design, installation, maintenance, repair and service of the University's voice, video, and data communications infrastructure, electronics, transport media, and related network operating systems and hardware.
NetCom maintains the University's telecommunications infrastructure to include the telephone and data communication backbones with associated hardware. Responsibilities include consulting services, evaluation of new technologies, design, installation, maintenance, and service of telephone and computing equipment, structured cabling systems, networking and network connections, Internet and Internet 2, wireless infrastructure, transport media, WAN and other communication links.
The NetCom Organization is a section of Information Technology Services. Submit a Work Order for the repair, installation, and/or service of data/network communications, cabling, telephones, and computing hardware and peripherals.
The department is comprised of four sections:
While the Network Operations group does many things, we are essentially an "Internet Service Provider" for the campus community. We strive to keep you connected to the great services ISU offers as we maintain and improve the networks that connect the campus community to each other and the world.
We make sure that the communication needs of the campus community are met. Helping you connect to peers and the outside world is our job. Whether you need a desk phone or a cell phone we provide the equipment that helps you succeed. In short, we do all we can to enhance the communication experience of everyone on campus.
The NetCom business office may be contacted using the information above.
If you are experiencing problems with your wireless connection, please contact the IT Service Desk for assistance.