Information Technology: Need Help?
The ITS Service Desk is here to answer any of your technical questions and provide assistance resolving issues. You can:
- Use our Knowledge Base to find answers to general questions in article and video format.
- Use the Service Catalog to request a task, such as setting up a new printer or gaining access to software.
- Contact the ITS technicians to assist with other issues that may arise.
Contact or Visit the IT Service Desk
Rendezvous Computer Lab 222
- Monday through Friday: 8:00 am to 5:00 pm
- Saturday & Sunday: 10:00 am to 2:00 pm
CHE - 206C
- Monday through Friday: 8:00 am to 4:00 pm
- Saturday & Sunday: Closed
Sam and Helene Skaggs Health Science Center 686C
- Monday through Friday: 8:00 am to 4:00 pm
- Saturday & Sunday: Closed
Email: help@isu.edu (For non-urgent questions; response within 24 hours)
Click to Chat (get real-time technical support for ISU-owned devices)
- Monday through Friday: 9:00 am to 5:00 pm
- Saturday & Sunday: Closed
Phone (208)-282-HELP(4357)
- Monday through Friday: 7:30 am to 5:00 pm
- Saturday & Sunday: 10:00 am to 2:00 pm