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Information Technology: Need Help?

The ITS Service Desk is here to answer any of your technical questions and provide assistance resolving issues. You can:

  • Use our Knowledge Base to find answers to general questions in article and video format.
  • Use the Service Catalog to request a task, such as setting up a new printer or gaining access to software.
  • Contact the ITS technicians to assist with other issues that may arise.

Contact or Visit the IT Service Desk

Rendezvous Computer Lab 222

  • Monday through Friday: 8:00 am to 5:00 pm
  • Saturday & Sunday: 10:00 am to 2:00 pm

CHE - 206C

  • Monday through Friday: 8:00 am to 4:00 pm
  • Saturday & Sunday: Closed

Sam and Helene Skaggs Health Science Center 686C

  • Monday through Friday: 8:00 am to 4:00 pm
  • Saturday & Sunday: Closed

Email: help@isu.edu (For non-urgent questions; response within 24 hours)

Click to Chat (get real-time technical support for ISU-owned devices)

  • Monday through Friday: 9:00 am to 5:00 pm
  • Saturday & Sunday: Closed

Phone (208)-282-HELP(4357)

  • Monday through Friday: 7:30 am to 5:00 pm
  • Saturday & Sunday: 10:00 am to 2:00 pm
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