Professional Development FAQ

How do I access the course I registered for?

To enroll in and access your course, please refer to the course instructional email that was sent after registration. It contains step-by-step directions on how to enroll in the course. This email may go to your spam folder.

How do I register for multiple courses at once?

To register for multiple courses and pay for all of the courses at one time, please follow these steps:

1. Browse our website/course catalog for the courses that you are interested in. 
2. Once you decide on a course to register for, right click on the “Register Now” button. Click “Open Link in New Tab”. 
3. Complete the registration form. 
4. Return to the Albion website for more courses.
5. Follow the instructions for steps 2 and 3 again. 
6. Once you have registered for all the courses you would like to take you will pay for the courses. 
7. Click “Check Out” from within your Albion account. 
8. Continue to checkout as normal.

Note: To cancel or remove a course from your cart, click “View Cart”. There you will see the option to cancel the course. 

Is there a limit on how many credits I can earn?

The limit is 30 credits per semester.

Do I need to be admitted as a student at Idaho State University?

No. Our courses do not count towards a degree.

What are the semester dates for the Albion Center?

What is the cost for professional development courses?

Our professional development courses are offered at $55/credit. We are proud to offer all of our courses with no other hidden course fees or materials to purchase. 

What is your refund policy?

We are unable to offer refunds. Please check with your state/district to ensure that they will accept our credits before you register and pay.

Do you have a privacy policy?

Yes, you can view our privacy policy here.

Will I receive an IRS 1098-T form?

Professional Development Courses do not qualify for Form 1098-T because these graduate-level, non-degree, semester credit courses are not applicable towards a degree.

My district wants to know more about your credits. Do you have a letter of support that describes the credit?

Please see the attached letter from our Provost. You can send this letter to your school district, if needed.

Is Idaho State University an accredited university?

Yes! ISU is accredited through the Northwest Commission on Colleges and Universities (NWCCU).

Does my school district and/or State Department of Education need to pre-approve my courses?

Please check with YOUR State Department of Education and local school district to make sure they will accept our credits.

• Course pre-approval numbers can be found on each course's registration page.
• For further details, please refer to our transcript key.

Are professional development courses graduate level?

Professional development credits are graduate level, non-degree, semester credits typically offered to educators to acquire skills and knowledge for the purpose of certification renewal and salary advancement. These credits are equivalent to 15 clock hours or .5 semester hours (in states where semester hours require 30 contact hours) or 15 PDPs/PDUs or 1.5 CEUs/15 OPI renewal units.

How do I request a transcript?

To request a transcript, please visit our Transcript Request page.

How can I login and register for courses?

You can register for courses here: https://www.isu.edu/onlinepd/. You can use your Albion Learning Stream account to register/pay for courses, view financial records and request an electronic transcript. 

How do I create an Account in Moodle ISU Community?

To use Moodle ISU Community, you’ll need to create a separate account from the one you created for Learning Stream to register for your course. You can create a Moodle ISU Community account by filling out the form on the New Account webpage. Once your account is created, you'll receive a confirmation email, where you will select the link in the email to get logged in to your course. You can then follow the instructions in your original registration email to get enrolled in the course that you registered for.

How do I log in to my course in Moodle ISU Community?

Please ensure you are logging into Moodle ISU Community through this link. We do not use Academic Moodle. To recover your password, please select “Lost password?” under the login option at the top of the screen. Selecting that link opens a new page, where you can enter either your username or email address you used to create your Moodle ISU Community account. If you try both the username and email address options, and still can’t find your account information, please email us at albion@isu.edu. Please do NOT create a new account in Moodle ISU Community if you can’t change your password.

How do I reset my Moodle ISU Community password?

To recover your password, please select “Lost password?” under the login option at the top of the screen. Selecting that link opens a new page, where you can enter either your username or email address you used to create your Moodle ISU Community account. If you try both the username and email address options, and still can’t find your account information, please let us know and we can try to recover your account and send you a temporary password. Please do NOT create a new account in Moodle ISU Community if you can’t change your password. You will lose all work completed in the former account.

Why is my course not graded on my transcript or in Moodle ISU Community?

Your course(s) will not be graded in Moodle ISU Community. The course(s) are only graded on your transcript. Please allow 14 business days for grading from the day you submitted the course to the instructor. You will not be notified when your grade is posted. To view if your grade has been posted to your transcript please request an official transcript by email (free and should arrive within 24 hours).

Why is my course completion percentage not at 100% and does this impact my grade?

There may be hidden activities within the course that affect the completion progress. You may not have marked something as done. The completion percentage does not correlate to your grade. If you have submitted your course to the instructor for grading, you can expect your course to be graded on your transcript in 14 business days. 

How will I know what grade I received?

You will need to obtain a transcript to verify what grade was posted by the instructor. We use a (S) Satisfactory (U) Unsatisfactory grading system. Grades are final once posted on your transcript. No credits are awarded for any course in which a U (unsatisfactory) is earned.

Is there a limit to how soon I can submit an online course for grading?

We require you to be enrolled in the course for two weeks before the course is completed. We will not grade a course before this two weeks has passed. Upon completion of the course, please give us 14 business days to submit your grades. You can then Request a Transcript at no cost. 

New Course Changes Coming in Spring 2025

The Albion Center for Professional Development is excited to announce several key updates to further enhance the online learning experience for educators. Courses are currently being optimized with all changes being implemented by 2025, including:

• Interactive Learning: Increasing collaboration and networking opportunities nationwide, courses will include an open forum and live instructor support, enabling students to network, collaborate, and seek guidance directly from both the instructor and their peers. Access to completed course forums and resources will be available for up to 1 year, offering continued support and engagement for learners.
• Learning Assessments: Each course will require 1 learning assessment/quiz per module. Students will have 3 attempts to pass the assessment with a grade of 80% or higher, with each attempt being unique. If a student fails all 3 attempts, an appeals process provided by the Albion Center may allow the student a 4th and final attempt before having to restart the course at no extra cost. A 2-hour time delay between quiz attempts will also be implemented, ensuring that students have adequate time to review course content and learning modules before retaking quizzes.
• Time Requirement per Module: Each module will require a minimum of 5 hours of activity before students may progress to the next module. This structure is designed to ensure students have ample time to engage with and thoroughly review learning materials in each course.