Frequently Asked Questions
Where do I pick up my packet?
You will check in and pick up your tickets at the Pond Student Union (Building #14). Signs will direct you to the check-in table. Tickets may be picked up at this location on Friday from 4 to 7 p.m. or on Saturday from 8 a.m. to Noon at Campus Connection Desk located on the second level of the Pond Student Union (Building #14).
Where can I park for check in?
Please park in the General Lot (G01) on the west side of the Pond Student Union (14). You may park for free at the meters or in any available spot not marked reserved. Please see the campus map for exact location.
Can my student pick up the packet?
Yes, of course!
What hotels do you have in Pocatello?
What is there to do in Pocatello?
What is the complete schedule for the Weekend?
Click here to see the full schedule.
Where can I park during the weekend?
You may park for free at the meters or in any available spot not marked reserved. Please see the campus map for exact location.
Can I get a refund, if I need to cancel?
I am sick and need to cancel. Can I still get my shirt?
Where is the Saturday Tailgate?
The tailgate takes place at the Sports and Orthopedic Center (75) located on the west side of the Holt Arena (60). The event runs from 11 a.m. to 12:30 p.m. Please see the campus map for exact location.
Where can I park for the Game/Tailgate on Saturday?
You may park on the north side of the Holt Arena (60) in the Reduced Parking Lot (G14). A special parking pass is included with the purchase of any football or tailgate ticket. This pass will allow you into the lot at no charge. Please see the campus map for exact location.
Will I be able to sit with my student at the football game?
Yes! You will exchange your game voucher for a ticket at the ticket office located on the south side of Holt Arena (60). This is the same location where your student will pick up their ticket. All tickets issued here are for general admission.
Need additional assistance finding your way on campus?
Visit our maps website for searchable and download-enabled maps.
An event is sold out. Can I still sign up for it?
Unfortunately, no. Once an event is sold out that's all the event can hold. Our campus runs on a first-come-first-serve basis with all of our events, whether that is a ticketed event or not.
I can’t seem to check out at registration. What am I supposed to do?
Yes, send us an email at bengalfamilynetwork@isu.edu and we will help you.
I didn’t receive a confirmation or receipt emailed when I checked out. How do I get one?
What do I need to know coming into this weekend?
Please note that Midterms is two weeks away and students may have tests going on.
Our students are very studious and take pride in their studies. We hope that students will be able to take a break and enjoy a weekend with their family.
Special note about game vounchers
Vouchers for football, volleyball, and soccer will need to be exchanged for actual tickets at the ticket offices located at Holt Arena for Football, Reed Gym for Volleyball, and Davis Field for Soccer.
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