Health Information Technology Instructors
Glenna Young, BS, RHIA, CCS
Coordinator / Clinical Sr. Instructor
Office: Owen-Redfield Complex
Professional Work Experience
- Registered Health Information Administrator (RHIA, 2000 -Present)
- Certified Coding Specialist (CCS,1991- Present)
- Registered Health Information Technician ( RHIT,1986-2000)
- Health Information Profession for 38 years.
- Coordinator, College of Technology Health Information Technology Program -29 years
- Acute Care HIM Manager, Medical Staff Coordinator, Coder, Cancer Registrar- 9 years
- Health Information Consultant and Coding Auditor - 28 years
Career Highlights
- 20003 College of Technology Outstanding Achievement Award
- 2002 IdHIMA Distinguished Member Award
- 1994 Bingham Memorial Manager of the Year
- 1990 -Present IdHIMA Volunteer Positions Held
- President, President Elect, Past President x2
- Advocacy Director (Legal Legislative)
- Director at Large
- Coding Roundtable Coordinator
- Nominating Committee
- Graduated 37 HIT cohorts and approximately 447 HIT graduates
Favorite Professional Experience
I love to witness the positive emotions and optimism of new graduates as they embark on their journey into the future with hope, excitement, and anticipation. I really enjoy when graduates come back with news of landing their first job poised to apply their education, skills, and passion to make a meaningful impact on their lives and the world around them.
A little about me…
I am a proud Idaho native, born and raised. With the exception of three years, I have lived in Idaho enjoying the great outdoors. I have been married to the love of my life for 38 years. We have three sons whom all live in the Pocatello area and a fourth son, a beautiful German Shepherd fur baby. I love anything which involves my family, the outdoors, camping, hiking, and snow skiing. I love riding my Harley Davidson motorcycle as the wind is freedom. Sometimes you got to get on that Harley and ride!
Wade E. Lowry, BS, RHIT
Clinical Coordinator / Clinical Assistant Professor
Office: Owen-Redfield Complex 320
Professional Work Experience
- Registered Health Information Administrator (RHIA, 2023 - Present)
- Registered Health Information Technician (RHIT, 1998 - 2022)
- Clinical Associate Professor and Clinical Coordinator, College of Technology HIT Program – (2005 – Present)
- Retired USAF/USAFR Master Sergeant – 20+ Years
- Physician Office Business Manager, Patient Accounts Coordinator, and Acute Care Health Information Operations Manager – 9 Years
Career Highlights
- 2004 Senior NCO of the Year, 419th Medical Squadron, Hill AFB, UT
- 2009-2012, Presidential Tier of the Idaho Health Information Management Association and member of the House of Delegates of the American Health Information Management Association
- 2013 named the Idaho Health Information Management Association’s Distinguished Member
- Mentoring 20+ students per year in clinical practice experiences
Favorite Professional Experience
Seeing students succeed in both their educational field of study, and in the Health Information professions, is one of my greatest rewards as an instructor. When a graduate of the program reaches out and lets me know that they have passed their credentialing exam, or have obtained their first job in health information, I feel a true sense of accomplishment and pride in their achievements.
A little about me…
With the exception of time spent in the military, Idaho has always been my home. There is a quality of life in Idaho that I have not seen anywhere else in the world. Between us, my wife and I have 5 children and 10 grandchildren, with another on the way. We enjoy spending time with our family and watching them grow. I am a science fiction geek and love a good sci-fi movie, TV show, or book, and am particularly drawn to the works of Isaac Asimov and C.S. Lewis. I take pride in knowing that I am the same age as The Doctor, (Who), having arrived on planet Earth slightly before him.
Mona P. Doan MS, RHIA, CCS-P
Clinical Instructor
Office: ISU Meridian, Room 667
Professional Work Experience
I have worked in the healthcare industry for over 20 years in a variety of settings and positions. Several titles I have held have been Operating Room Unit Clerk, Medical Coding & Billing Specialist Lead, EMR/EHR Implementation Training Specialist, Medical Billing Coordinator, Office Manager, and Project Manager. Settings I have worked in include private practice for internal medicine, pain management, physical therapy, family medicine, and rounding out my experience at two major hospital health systems in Boise, Idaho. During my summers off from teaching, I provide consulting and education services to physician-owned practices by reviewing their processes, policies, and procedures to help them improve their revenue cycle management practices.
Career Highlights
Academic Background
- Master of Science (MS) in Human Resource Development with emphasis on Career and Technical Education, Idaho State University
- Bachelor of Business Administration (BBA) in Marketing, Boise State University
- Associate of Science (AS) in Health Informatics and Information Management, Boise State University
Professional Certifications
- Registered Health Information Administrator (RHIA), 2018 – Current
- Certified Coding Specialist – Physician Based (CCS-P), 2007 - Current
- Registered Health Information Technician (RHIT), 2007 – 2018*
*The RHIT credential was superseded by the RHIA credential
Professional Affiliations
- American Health Information Management Association (AHIMA), 2006 – Current
- Academic Research Reviewer, July 2022 - Current
- Component State Association Delegate, July 2012 – June 2016
- Healthcare Information and Management Systems Society (HIMSS), 2017 – Current
- Idaho Health Information Management Association (IdHIMA), 2006 – Current
- Director at Large, July 2022 - Current
- Nominating Committee Member, July 2017 – June 2019
- Past President, July 2015 – June 2016
- President, July 2013 – June 2015
- President-Elect, July 2012 – June 2013
- Secretary, July 2010 – June 2012
- Coding Roundtable Volunteer, July 2009 – June 2010
Favorite Professional Experience
I served as a mentor one year at my clinic site for a local University for their Health Informatics and Information Management students. This particular year I had two students that did their rotation with me. I was able to show and teach them the ins and outs of what I did on a daily basis and how it was applicable to what they were learning in their courses. To this day, I still interact with them, and seeing them thrive and succeed in the health information management realm has been very rewarding.
“A Little about me…”
I was born and raised in Idaho and currently reside in Meridian. I enjoy baking, reading, photography, and crafting. I also appreciate all the outdoor activities that Idaho has to offer, such as camping and fishing. I have a passion for learning and you will often find me delving into an assortment of topics to deepen my knowledge and satisfy my curiosity.
Rhonda Ward, RHIA
Clinical Instructor
Office: Roy F. Christensen Complex 151
Professional Work Experience
- Instructor – 6 1/2 years
- Manager of Medical Records – 9 years
- Medical Biller – 3 years
- HIM Consulting – 3 years
Career Highlights
Idaho Health Information Management Association (IdHIMA) Positions
- Nominating Committee Member
- President Elect, President, Past President
- House of Delegates Representative
Favorite Professional Experience
One of my favorite professional experiences was having the opportunity to train my successor at Oneida County Hospital. We made a plan that she would go through the RHIT Program at ISU, and then when I moved on, she would take over the Medical Records Manager position. We had no idea that when the plan originally came about, I would have the opportunity to become an instructor at ISU in the RHIT Program. Since that time my successor has taken in many students for the clinical practicum portion of the HIT Program Associate degree. It was a win-win situation for my successor, myself, the hospital, and ISU.