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Counseling and Career Services at ISU-Idaho Falls

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If you wish to initiate services, please call us (Monday-Friday, 8am-5pm) for appointment information and availability. We will guide you through the process of completing initial paperwork and obtaining an appointment for a secure and confidential meeting with a mental health provider. 

Idaho Falls: (208) 282-7750

Pocatello: (208) 282-2130


If you are in urgent need, please call the crisis line 1-800-273-TALK(8255)
If your concerns are life threatening, call 911

If you are experiencing an imminent mental health emergency please call ISU Public Safety at (208) 282-2515 or 911 for immediate assistance.

If you are a student in need or assisting a student in need, contact our office at (208) 282-7750 or come to our office during business hours and ask to speak with a counselor. We are also happy to assist faculty and staff in getting connected to the EAP or finding a counselor in the community. We are available for consultations from 8 a.m. to 4 p.m. Monday-Friday during the regular school year and from 7:30 a.m. to 3 p.m. Monday-Friday in the summer. 

If you are a faculty or staff member and would like to report a concern or issue regarding a student, please complete this form. An Office of the Dean of Students staff member will contact you to discuss resources based on your report.

The Counseling and Testing Service does not provide crisis services when our office is closed. After business hours, on weekends, and during school closures, people with mental health emergencies can contact:
In Idaho Falls

Emergency Assistance: 911

Mobile Crisis Unit (Region 7): (208) 528-5700

Behavioral Health Crisis Center of East Idaho: (208) 522-0727, 1650 N. Holmes, Idaho Falls, ID 83402

Eastern Idaho Regional Behavioral Health Center: (208) 227-2100, 2280 East 25th Street, Idaho Falls, ID 83404