Training Opportunities

Customer Service Training
Customer Service training is mandatory once per year for all classified and non-classified employees. Customer Service training is offered in person once per semester, or it can be taken on-line with our Training System. To register for an upcoming class, or to take it on-line see Directions for Accessing Training System under Upcoming Trainings and Events. The required online course is titled "Customer Service Fundamentals: Building Rapport in Customer Service Relationships". 


Title IX AND Harasssment Prevention Training
Title IX and Harassment Prevention Training is required for all benefited faculty and staff. To access this see Directions for Accessing Training System under Upcoming Trainings and Events. The required online courses are "Title IX for Higher Education" AND "Harassment Prevention for Employees: Higher Ed". Title IX for Higher Education covers sexual harassment and assault and Harassment Prevention for Employees covers race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. Both courses must be completed online. 


Diversity Training
Diversity training is mandatory once every year for classified and non-classified employees. Diversity training is offered in person once per semester, or it can be taken on-line with our Training System. To register for an upcoming class, or to take it on-line, see Directions for Accessing Training System under Upcoming Trainings and Events. The required online course is titled "Diversity on the Job: The Importance of Diversity and the Changing Workplace".


Comprehensive list of trainings -  Online Training Handout


Hazardous Materials Training
This training covers proper handling and disposal of batteries and lightbulbs as well as other hazardous materials. It takes approximately 10 minutes to view. This video can be viewed on our Training System. To watch this video see Directions for Accessing Training System under Upcoming Trainings and Events.

For the Hazardous Materials training you will be accessing Moodle. Please use your 4x4 and password that you use for email and Banner. The Enrollment Key is "training". Contact us if you have problems accessing this training.

Directions for Accessing Training System
Log into BengalWeb, click on Employees (upper left), then Actions and Information. In the channel titled "Talent Management System," click the blue link to access the system. In the upper left hand of the page is your "Action Items." The required or previously registered courses should be listed in there. Click the course, click register, then click launch to begin. To register for other courses offered, click on "Browse for Training", type in the name of the course or key words. Click on the course, click register, then launch to begin the course.

Chrome is the preferred browser to use; Internet Explorer will not allow the session to launch. Also, make sure your pop up blocker has been turned off in TMS. If you have questions please call Laura Judkins at 282-2519. Comprehensive list of trainings -  Online Training Handout

For the Hazardous Materials training you will be accessing Moodle. Please use your 4x4 and password that you use for email and Banner. The Enrollment Key is "training". Contact us if you have problems accessing this training.


New Employee Orientation
All new employees are invited to attend New Employee Orientation. Invites will be delivered to each new employee via email. This is a great opportunity to get to know more about Idaho State University. Come learn about the history of ISU, meet your Human Resource representatives, get important information from EEO/Affirmative Action & Diversity, Public Safety, Gender Resource Center, Information Technology, Library, Finance & Administration, Purchasing, Campus Recreation, Graduate School, Veterans Center, Facilities Services, take a bus tour around campus, and have lunch on us! Check out our New Employee Orientation NEO Agenda for more information on each session. All sessions are typically held in the PSUB North Fork room from 8:00 am-3:30 pm. NEO sessions are held the second Tuesday in January, March, May, July, September, and November. Contact Laura Judkins at 282-2519 or training@isu.edu for more information.

Leadership Development
This program is designed to provide professional development to emerging and experienced leaders at Idaho State University by providing the tools, knowledge, and skills critical to becoming a strategic leader while assisting leaders in the effective application and use of policies, procedures, resources and services. Participants will build collaborative networks to share ideas, problem-solve, build relationships and offer support for one another. They will build competencies to provide and receive constructive feedback while cultivating an understanding of the nature of organizational change. For more information on the program go to: Program Outline  If interested in this program please contact your respective Vice President’s office. Faculty, classified and non-classified ISU employees are eligible. To register or for questions about any of our HR Training sessions, please call 208-282-2519 or email training@isu.edu.


First Time Leadership Program
First Time Leadership is a certificate program for ISU employees who are new or current supervisors, or those who are aspiring to learn more about leadership. Administrative Assistants, Lead positions, and those who supervise work study students are good candidates for this program. There are 7 required courses with 11 electives, of which 8 must be taken to earn the certificate. This program can be started at any time. For more information on the program click Program Outline
To register or for questions about any of our HR Training sessions, please call 282-2519 or email training@isu.edu


 

Professional Development Workshops - Online only

Directions for Accessing Online Training Courses
Log into BengalWeb, click Talent Management System, Access Talent Management System, then Training Tab. You are given the choice to select “Browse for Training” or “View your Transcript”. In “Browse for Training”, scroll down to select available sessions, request session, register, then launch. If you have questions please call Laura Judkins at 282-2519.

Chrome is the preferred brower to use. Courses will not launch with Internet Explorer. Also, make sure your pop up blocker has been turned off within TMS.

Comprehensive list of trainings -  Online Training Handout


Professional Development Workshops - In person and online
First Time Leadership courses are also available as professional development classes and can be taken independent of the First Time Leadership program. On the home page of the Talent Management System, you can go to the calendar feature to see all upcoming training.


 

State of Idaho Training 

For a list of trainings, click State Training


ExecuTrain of Idaho
ExecuTrain of Idaho is currently offering computer related training in the Boise area. For a list of time and dates contact go to ExecuTrain


North Idaho College
North Idaho College offers Supervisory Skills Online Courses for Idaho State Employees. For more information go to: Supervisory Skills

Idaho Society of Certified Public Managers
Idaho Society of Certified Public Managers has a web site listing very affordable training for those who are interested. You and your organization’s supervisors can take advantage of high quality training during these tough economic times. For more information go to: Certified Public Managers

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