ISU Community Psychiatric Center

Idaho State University recognizes that our mission is to care, support, and educate individuals and families affected by health conditions that diminish their quality of life. We acknowledge that individuals may experience discrimination in the healthcare system, which can adversely affect their health outcomes.  We recognize that both conscious and unconscious discrimination occur. Overt and conscious discrimination is not tolerated. Unconscious or unintentional discrimination need to be identified, challenged, and addressed. We believe everyone has the right to be healthy and have access to the resources they need.

We strive to achieve the following commitments to our colleagues and our patients:

•  Goal 1: We do not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
• Goal 2: All patients receive the highest level of care possible delivered in a patient and family friendly approach using evidence-based medicine.
• Goal 3: We recognize racism, not race, as the cause for healthcare disparities and therefore will examine our healthcare treatment plans for bias.
• Goal 4: We will track information on factors that create disparities as they relate to health outcomes to better identify how we may actively seek to eliminate such disparities in healthcare.
• Goal 5: We intend to improve the diversity of our workforce to reflect the community we serve.
• Goal 6: We commit to listen, learn, and seek to understand in order to create impactful and sustainable positive change.
• Goal 7: We will recognize and reward practices that promote health equity.

Definition of health equity: The state in which everyone has a fair and just opportunity to attain their highest level of health. https://www.cdc.gov/healthequity/

While the terms equity and equality may sound similar, the implementation of one versus the other can lead to dramatically different outcomes for marginalized people: Equality means each individual or group of people is given the same resources or opportunities. Equity recognizes that each person has different circumstances and allocates the exact resources and opportunities needed to reach an equal outcome within the scope of care provided at ISU Clinics.

Make an Appointment

Call (208) 282-2434 to schedule an appointment. 

• Clinic Hours:  Monday - Friday, 8:00 AM - 5:00 PM

Patient Referrals

The ISU Community Psychiatric Center accepts referrals for both in-person and telehealth appointments via phone or fax:

• Phone:  (208) 282-2434
• Fax:      (833) 390-1293

Consent Forms

Consent forms are traditionally sent via DocuSign to your email account.  If you are unable to sign consent forms electronically, paper copies are also available for your convenience.  Please print and return with you on the day of your appointment.

• Intake Forms
• ISU Notice of Privacy Practices

Billing

If you have insurance, please bring your insurance card with you to every appointment. Our clinic accepts and bills the following insurance plans:

• Aetna
• Blue Cross of Idaho
• Cigna
• Medicare
• Medicaid
• Pacific Source
• Regence Blue Shield of Idaho
• Select Health
• TriCare
• United Healthcare
• UMR

Payment

Some services are non-covered or may be subject to your deductible.

• Payment, including co-pays, is expected at the time of service. 
• We accept cash, check, and visa/debit payments.
• Ask about our income-based sliding scale.
• Click here to make an online payment:
  
  Pay Online

No Surprise Billing Act

Community Mental Health Resources

2-1-1 Idaho CareLine: a free statewide community Information and Referral service, is a program of the Idaho Department of Health and Welfare. Our comprehensive database includes programs that offer free or low cost health and human services or social services, such as rental assistance, energy assistance, medical assistance, food and clothing, child care resources, emergency shelter, and more.  

• 211

Idaho Suicide Prevention Hotline: This hotline provides crisis intervention, emotional support, resource referrals, linkages to local services, and follow-up for all Idahoans, including those at risk for suicide and their families and loved ones.

• 988 (call or text)

South East Idaho Behavioral Crisis Center:  The South East Idaho Behavioral Crisis Center is an adult 24 hour crisis center designed to assess, support, and refer individuals enduring a mental health and/or substance use related crisis.  Services are available via walk-ins or referrals through family, friends, mental health agencies, medical clinics, or law enforcement 24 hours a day, 7 days a week, 365 days a year.

• 208-909-5177

Behavioral Health Crisis Center of East Idaho:  Program geared toward adults (18+) who need support for their mental health challenges and/or substance abuse issues.  The clinic is open 24 hours a day, 7 days a week, 365 days a year.  We provide:  Integrated strengths-based mental health and substance abuse assessments; 24-hour stabilization services; Case management assistance and referral and connection to appropriate community services.

• 208-522-0727

State Hospital South:  State Hospital South in Blackfoot provides psychiatric inpatient treatment and skilled nursing care for Idaho’s adult and adolescent citizens with the most serious and persistent mental illnesses. The hospital works in partnership with families and communities to enable clients to return to community living. The facility is accredited by the Joint Commission on Accreditation of Health Care Organizations, and is certified by the Center for Medicare and Medicaid Services. State Hospital South includes 90 psychiatric adult beds, 29 skilled nursing beds, and 16 beds for adolescents. It also maintains a statewide program to restore competency of criminal justice patients.

• (208) 785-8401