Frequently Asked Questions
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Where can I get a COVID-19 vaccine?
Our Vaccination information web page has the information.
Can I schedule my COVID-19 screening during work hours?
Yes. Employees should work with their supervisors to schedule the screening during a time that has a minimal impact on regular duties.
What should I do if an employee reports an exposure?
The employee is considered a primary contact. The employee should follow CDC guidelines on isolation and quarantine.
- Encourage the employee to voluntarily self-report their exposure using this form.
- Self-monitor for symptoms of COVID-19 by checking temperature twice a day, and watching for fever (100.4 ℉ or higher), cough, shortness of breath, or other symptoms using the CDC Self-Checker Tool.fEspecially avoid contact with people at higher risk for severe illness from COVID-19
- Follow CDC guidance if symptoms develop
Contact their primary care provider via phone to determine if they should be tested. If the employee does not have a primary care provider they can contact University Health at (208) 282-2330 (Idaho Falls, Pocatello or Twin Falls) or Unity Health (208) 895-6729 (Meridian).
What kind of cleaning needs to occur if someone is ill with COVID-19 symptoms in the workplace?
Close the workspace for 24 hours prior to cleaning. Cleaning may commence if at least 24 hours have passed since the ill individual was last in the workplace. Contact Facilities Services for cleaning assistance.
For information on Campus Cleaning and Disinfection, visit the Campus Hygiene FAQs.
How long should an employee remain in isolation before returning to work?
Please follow the CDC guidance on isolation
How can I get testing done for COVID-19?
Testing is ordered through a medical provider. The University Health Center can help arrange testing for the Pocatello campus and is available for consultation for medical issues on any campus. ISU has formal arrangements with Unity Health in Meridian and with Sterling in Idaho Falls where members of the ISU community may receive medical care and obtain orders for COVID-19 testing if needed. The regional public health districts maintain a COVID-19 hotline during normal business hours. The hotline numbers for each Health District are as follows:
- Idaho Falls: Eastren Idaho Public Health - 208.522.0310 or toll free 855.533.3160
- Meridian: Central District Health - 208.321.2222
- Pocatello: Southeastern Idaho Public Health - 208.234.5875
- Twin Falls: South Central Public Health District - 208.737.1138
What if an ill or exposed employee refuses to follow guidance?
If an ill or exposed employee refuses to follow guidance to isolate or quarantine for the appropriate duration of time, even if they are feeling well, contact Human Resources for guidance. You may also contact the COVID-19 Health Committee at COVID@health.isu.edu or extension (208) 282-2705 to provide education to the employee.
Will faculty be notified if a student in their classroom has tested positive for COVID-19? Will other students be notified?
Faculty will be notified if a student in their classroom has a positive test for COVID-19. Faculty should not notify other class attendees without express direction from the COVID-19 Health Committee. The Health Committee will coordinate this communication.
Contact tracing will be performed for positive cases in the campus community. Individuals determined to have had close contact with the positive person will be notified by the Health Department and/or University-based contact tracers and instructed to quarantine. If local or university health officials determine the risk to be significant, widespread notification will take place facilitated by the University COVID-19 Health Committee.
If physical distancing and appropriate face covering use is maintained throughout the entire class period, individuals in the class will likely not need to quarantine.
Utilizing a seating chart may help with contact tracing in the event of exposure.
Will the University report the number of COVID-19 cases?
Yes, COVID-19 cases will be tracked and reported on the ISU Covid Cases page.
How will the University maintain confidentiality in the notification process?
Names of positive or symptomatic individuals will not be released to the campus community at large. The campus community may receive periodic updates on the number or percentage of positive tests. Contact tracers receive training on maintaining confidentiality and every effort will be made to maintain confidentiality.
If disease activity increases on or around any campus, how will the University make decisions to change operation?
University leadership actively monitors the spread of the virus in each campus community on a continual basis. In consultation with state and local health officials, the University may temporarily suspend in-person classes and/or close individual campuses or programs to mitigate risk of disease spread.
How will I be notified of possible exposure to COVID-19 on campus?
If it is identified through contact tracing that you were in close contact with a positive case, you will be informed by the local public health department or the University COVID-1 Health Committee working in collaboration with the health department. If campus health officials feel the risk is significant enough to the campus community, notification to the community may occur through a targeted email that will NOT include specific information about the person(s) involved.
Why should I participate in contact tracing if I have COVID-19?
Your participation in contact tracing helps protect others in your community. Contact tracing identifies your close contacts. A contact tracer is someone trained by the public health department who reaches out to your close contacts and provides them with information and resources on actions they can take to monitor for symptoms and quarantine. Most importantly, participation in contact tracing helps public health officials slow the spread of COVID-19 in our community. Information provided to a contact tracer will be kept confidential and only shared with those who need to know.
Why should I self-report my illness to the University?
The Health Committee is tracking the impact of COVID-19 across all ISU campuses. By self-reporting your symptoms or a recent positive COVID test, you are helping the Health Committee get a better idea of COVID-19 risk across our campus community. This information helps inform decisions about safety measures and helps us connect students, faculty, and staff to resources and services that can help during these challenging times. You self-report by completing Covid-19 symptoms, exposure & test result self-reporting form
Can we require reporting of illness and positive cases?
ISU is requesting voluntary self-reporting of COVID-19 like illness, exposure to a positive case and positive test results. You self-report by completing Covid-19 symptoms, exposure & test result self-reporting form
What if an ill or exposed student refuses to follow guidance?
Contact Student Affairs for assistance at (208) 282-2794. The Health Committee will work directly with the Dean of Students to coordinate opportunities for student education.
How should I modify my attendance policies during COVID-19?
Faculty should develop attendance policies that allow students to be physically absent from class when they are exposed or ill or when household members are ill without fear of academic repercussions. This does not mean, however, that students must be excused from completing work missed while ill or under quarantine.
What should I do if one of my students reports an exposure?
If the student had close contact with an individual with known or probable COVID-19 they are considered a primary contact and should follow CDC guidelines on isolation and quarantine.
- Encourage the student to voluntarily self-report their exposure using this form.
- Self-monitor for symptoms of COVID-19 by checking temperature twice a day, and watching for fever (100.4 ℉ or higher), cough, shortness of breath, or other symptoms using the CDC Self-Checker Tool found at the CDC Symptoms of Coronavirus link.
- Especially avoid contact with people at higher risk for severe illness from COVID-19
- Follow CDC guidance if symptoms develop
- Contact their primary care provider via phone, to determine if they should be tested. If the employee does not have a primary care provider they can contact University Health at (208) 282-2330 (Idaho Falls, Pocatello or Twin Falls) or Unity Health (208) 895-6729 (Meridian).
Will students be notified if a student in their classroom has tested positive for COVID-19?
Contact tracing will be performed for positive cases in the campus community. Individuals determined to have had close contact with the positive person will be notified by the Health Department and/or University-based contact tracers and instructed to quarantine. If local or university health officials determine the risk to be significant, widespread notification will take place facilitated by the University COVID-19 Health Committee.
If physical distancing and appropriate face covering use is maintained throughout the entire class period, individuals in the class will likely not need to quarantine.
What should I do if a member of my household was exposed to someone who has COVID-19?
If a member of your household had close contact with a known COVID-19 patient, that person should follow CDC guidelines on quarantine and isolation. If this person tests positive or develops symptoms, you must follow the guidance provided under “What should I do if I was exposed to someone with COVID-19?”
What is considered close contact with a person with COVID-19?
- You were within 6 feet of someone who has COVID-19 for at least 10 minutes whether or not they had symptoms. The CDC uses 15 minutes, ISU and the local health department are using 10 minutes to define close contact.
- You provided care at home to someone who has COVID-19.
- You live in the same household with someone who has COVID-19 AND have been within 6 feet for more than 10 minutes cumulative time (e.g. 5 minutes two times)
- You had direct physical contact with someone who has COVID-19 (touched, hugged, or kissed them).
- You shared a vehicle with someone who has COVID-19.
- You shared eating or drinking utensils with someone who has COVID-19.
- Someone with COVID-19 sneezed, coughed or somehow got respiratory droplets on you.
What are the symptoms of COVID-19?
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea
This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19. You can access the CDC Symptom Self-Checker to see symptoms.
What should I do if I have symptoms of COVID-19 or test positive for COVID-19?
Any COVID-19 symptoms are assumed to be due to COVID-19 and are treated as such until a medical professional determines otherwise.
If you are symptomatic or test positive, you should:
- Go home immediately to self-isolate.
- Report the illness by completing this form.
- Notify your faculty members and they will work with you to develop a list of individuals in your courses that you may have had close contact with. Faculty members will report that information to the University to begin the contact tracing process.
- Students in campus housing should contact their Resident Assistant for assistance.
- Contact your primary care provider via phone to determine the need for testing for COVID-19. If you do not have a primary care provider, contact University Health at (208) 282-2330 (Idaho Falls, Pocatello or Twin Falls) or Unity Health (208) 895-6729 (Meridian)
- Follow the recommendations provided by your healthcare provider.
- Participate in contact tracing and follow recommendations provided by the local health department or University COVID-19 Health Committee.
What should I do if I believe I was exposed to COVID-19?
Exposure means you were closer than 6 feet for more than 10 minutes to someone with known COVID-19 or someone with symptoms of COVID-19 You should consider yourself a possible primary contact and follow CDC guidelines on isolation and quarantine:
Quarantine yourself
- Report the exposure by completing the COVID-19 exposure form
- Contact ISU Health Center at (208) 282-2330 (Idaho Falls, Pocatello or Twin Falls) or Unity Health (208) 895-6729 (Meridian) or contact your primary care provider via phone to determine if you should be tested.
Self-monitor for symptoms of COVID-19 by checking temperature twice a day, and watching for fever (100.4 ℉ or higher), cough, shortness of breath, or other symptoms using the CDC Self-Checker Tool. Especially avoid contact with people at higher risk for severe illness from COVID-19
Follow CDC guidance if symptoms develop and refer to What should I do if I have symptoms of COVID-19 or test positive for COVID-19?