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Information Technology: Service Desk

IT customer-care technicians are available to offer support and provide technical assistance to customers using software, hardware, and other IT systems.  Our staff can provide guidance or troubleshoot problems through diagnostic tests and remote access to your computer.

Contact the Service Desk at (208) 282-HELP (4357) or visit our information and service request system, TigerTracks

On-Campus: xHELP (4357)

Off-Campus: (208) 282-HELP (4357)



Monday through Friday: 24 hours

Saturday & Sunday: 9:00 am to 5:00 pm


Monday through Friday: 8:00 am to 5:00 pm

Rendezvous Drop-in Lab 2nd Floor

Monday through Thursday: 12:00 am to 10:30 pm

Friday: 12:00 am to 7:00 pm

Saturday & Sunday: 9:00 am to 7:00 pm

CHE Bldg 201

Monday through Thursday: 7:00 am to 10:00 pm

Friday: 7:00 am to 6:00 pm

Saturday: 9:00 am to 3:30 pm

Sunday: Closed

Sam and Helene Skaggs Health Science Center - Meridian 686C

Monday through Friday: 8:00 am to 5:00 pm

Saturday & Sunday: Closed