Customer Service & Support
Customer Service and Support provides faculty, staff, and students with information and support related to ISU's IT services. We can assist you with
- Resetting your password
- Computer accounts for access to the ISU Wireless Network and Computer labs
- PC support setup and configuration for faculty and staff
- Account creation and access
- VPN requests
- General assistance
- And much more, visit our service center to browse the Service Catalog and Knowledge Base, TigerTracks.
To contact the IT Service Desk directly, please call (208) 282-HELP (4357) or send an email to firstname.lastname@example.org.
You may also contact the Customer Service and Support manager, Tony Lovgren, email@example.com, 208-282-4424 with any comments, concerns, or questions.