facebook pixel Skip to Main Content
Idaho State University home

Customer Service

Two staff members standing behind the information desk


BSUB (Top Floor)

Open: Monday - Friday, 8:00 AM - 6:00 PM
Closed: Saturday & Sunday




Three classroom support staff member standing in front of classroom support office.


CHE 206C

Open: Monday - Friday, 8:00 AM - 10:00 PM
Closed: Saturday & Sunday



TV Display Request


Display Requirements

  • File dimensions must be exactly 16 inches in width and 9 inches in height (16:9 format).
  • File format must be Jpeg/jpg.
  • Maximum file size is 5MB (megabytes).
  • All text on your file that is vital to understanding your message must be at least .75 inches from the edge of the graphic. This ensures that no content your audience needs to understand what is being communicated gets cut off.
  • Files must be in line with the brand guidelines of the institution that you are primarily affiliated with. 

If you have any questions please contact the Scheduling & Event Services - Idaho Falls office for further assistance. (208) 282-7856

Need Assistance?

We can help!

Here are just a few of the services we provide:

  • General campus information and directions
  • Scheduled classes, events, activities, and meeting information
  • Help with equipment and technical support
  • Event setup and take down 
  • Lost and Found
  • (BSUB) Games and recreation options including Nintendo Switch games, ping pong paddles and balls, foos-ball and pool (billiards) equipment, and more
  • (BSUB) Tickets and Event-In-A-Box materials for various student activities


Photo ID (BSUB Info Desk)

The Info Desk can print Bengal IDs, CAES cards, and Bus Passes. University IDs provide students and employees with many benefits, including access to buildings and labs.

There is no cost for your first ID. A $20 fee is charged for replacement cards. Please call (208) 282-7880 or visit us in the BSUB (Upper Floor) for more information.

Who We Are

Mission Statement

Our mission is to change the world of hospitality by serving both internal and external guests in the planning, scheduling, and execution of memorable events and to represent the university by providing exemplary customer service to each of our customers, through the effective application of our core values.

Vision Statement

To set a standard in customer service that others want to emulate and that the customers seek. Provide a rewarding and fulfilling Guest experience. 

Scheduling & Event Services - Idaho Falls

For scheduling the use of any room or space on the Idaho Falls campus, contact the Scheduling & Event Services - Idaho Falls office.

  • Location: BSUB 204A
  • Phone: 208-282-7856
  • Email: michealtimm@isu.edu