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2020 Employee Engagement Survey

In October 2020, an employee engagement survey was sent to all ISU faculty, staff, and student employees. The goal of the survey was to collect feedback about what barriers may exist to employee engagement.

Highlights

An initial review of the Survey Results from the 2020 Employee Engagement Survey showed that 64% of the responses to the questions rated a positive increase over 2018. There were also significant areas of improvement identified in employee satisfaction, communication, and some areas of diversity/inclusion. The following is a summary of major findings. Please note, that for the purposes of this summary, strongly agree, and agree, were aggregated into a single percentage.

Major Positives

While there is still significant progress that can be made to improve the overall campus climate. We are pleased to report that of those surveyed

  • 82% agree that they know what is expected of them at work (2018: 85%)
  • 81% feel that offensive behavior is not tolerated (2018: 82%)
  • 74% feel satisfied with Idaho State University as their employer (2018: 74%)

Areas of Improvement

Of those surveyed

  • Workplace Camaraderie
    • 32% feel they have a best friend at work
  • Communication (improving!) 
    • 48% feel they receive clear info about changes in college/unit (2018: 42%)
    • 49% feel they receive clear info about changes at university (2018: 38%)
  • Recognition and Feedback
    • 49% regularly receive recognition/praise (2018: 51%)
    • 48% have had someone talk about their progress in last 6 months (2018: 50%)
  • Diversity Equity and Inclusion (improving)
    • 57% can identify someone similar to myself in leadership (2018: 47%)

 2018/2020 Comparison

Of Those Surveyed

  • 72% feel they have the materials/equipment to do their jobs (2018:67%)
  • 74% feel the mission/purpose of ISU makes them feel job is important (2018: 61%)
  • 71% feel associates/coworkers are committed to quality work (2018: 66%)
  • 49% feel they receive clear info about changes at ISU (2018: 38%)
  • 61% and 63% have confidence in leaders of colleges/area, and Pres/VPs, respectfully (2018: 51%)
  • Any decreases were within standard deviation - no large-scale decreases

Employee Category

Respondents

Total Employed

2018

Response %

2020

Response %

Faculty

376

641

61%

59%

Staff: Classified

289

539

53%

54%

Staff: Non-Classified

326

568

73%

57%

Adjunct and Temporary Employees

81

536

10%

15%

Student Employees and Interns

245

939

32%

26%

Graduate Assistants

70

216

NA

32%

Total

1,387

3,439

42%

40%

Next Steps

The Employee Engagement Task Force will continue to work to improve areas that continue to need attention.  In addition to meeting regularly to discuss initiatives, the task force members support the project charter leaders, deans and non-academic unit leaders to take advantage of engagement opportunities.  

Survey Results by Employee Category:

2020 Engagement Survey - Classified Staff Responses

2020 Engagement Survey - Non-Classified Staff Responses

2020 Engagement Survey - Faculty Responses

2020 Engagement Survey - Graduate Assistant Responses

2020 Engagement Survey - Student Employee Responses

2020 Engagement Survey - Adjunct_Temp

2020 Employee Response Comparison w-charts (Full Report) (March 5 2021)