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Medical and Exceptional Circumstance Withdrawal Process

Withdrawing from Courses due to Unforeseen Circumstances

Medical Withdrawal and Exceptional Circumstance Withdrawal

Medical and Exceptional Circumstance withdrawals are processed through the Office of the Dean of Students (DOS).

There are several ways a student can withdraw from courses at Idaho State University. Prior to the designated last day to withdraw, students withdraw through BengalWeb after consultation with academic advisors and financial advisors. Students then schedule an appointment with the DOS office.

A medical or exceptional circumstance withdrawal may be requested due to changes in emotional or physical health or personal crises that negatively affect a student’s ability to be successful.

Medical withdrawals are for students who experience personal medical issues which preclude their ability to be academically successful.

Exceptional circumstance withdrawals may be requested when extraordinary situations, not related to the student's personal physical or mental health, prevent the student from continuing in classes. Examples of exceptional circumstance withdrawals may include change in work schedule, an unexpected change in family income, the care of a seriously ill family member, or other personal crises that impact the student’s ability to focus on studies. 

Appropriate documentation for an exceptional circumstance withdrawal is dependent upon the situation. The Office of the Dean of Students can provide advice regarding supporting documentation.

Medical and exceptional circumstance withdrawal requests are for all semester courses and will be reviewed by the Dean of Students office. Requests for medical withdrawals are sent to the Idaho State University Health Center. Based on the documentation provided, the ISU Health Center Director/Physician will recommend a decision to the Dean of Students. A decision will be made and communicated to the student.

If approved, written notification will be sent to the Office of the Registrar with last date of attendance noted.  The last date will be checked in the Registrar’s Office for accuracy via the X-grade record on Banner, and an accurate date entered into the record.  The Registrar will withdraw enrollment from the all courses when it is past the deadline to withdraw. Students will withdraw themselves from all courses prior to the withdrawal deadline. Transcripts will have a notation of a W (withdrawal) for each class. Withdrawals do not affect GPA or academic standing but may impact progress towards the degree.

Procedure for Medical and Exceptional Circumstance Withdrawal

The following procedure applies to students who are unable to continue and/or successfully complete classes for extraordinary medical or personal reasons. Students are strongly encouraged to contact/meet with the Dean of Students, if possible, before taking action.  Students withdraw themselves from all courses via BengalWeb if before the withdrawal deadline.

If the student is receiving financial assistance, they should consult with Financial Aid and Scholarships PRIOR to withdrawing to identify and understand the financial aid and monetary implications of processing the withdrawal.

If the student is an international student with an F1/J1 visa, they must consult with the International Programs Office to discuss the impact on immigration status that may result from withdrawing from ISU.

To request a medical/exceptional circumstance withdrawal the student completes:

Please allow 3-4 weeks to receive notification of the decision.

The DOS communicates the decision to the Office of the Register, Division of Finance and Business Affairs, Financial Aid, the Associate Vice President for Academic Affairs and the student’s academic college.

If the medical/exceptional withdrawal is denied, the student may appeal to the Vice President for Student Affairs and Enrollment Management. A letter from the student explaining the basis of the appeal must be submitted to the Office of the Dean of Students online at within 10 business days of receiving the official notification.