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Emergency Services

If you are experiencing an imminent mental health emergency please call ISU Public Safety at (208) 282-2515 or 911 for immediate assistance.

If you are a student in need or assisting a student in need, contact our office at (208) 282-2130 or come to our office during business hours and ask to speak with a counselor. We are also happy to assist faculty and staff in getting connected to the EAP or finding a counselor in the community. We are available for consultations from 8 a.m. to 4 p.m. Monday-Friday during the regular school year and from 7:30 a.m. to 3 p.m. Monday-Friday in the summer. 

If you are a faculty or staff member and would like to report a concern or issue regarding a student, please complete this form. An Office of the Dean of Students staff member will contact you to discuss resources based on your report.

The Counseling and Mental Health Center does not provide crisis services when our office is closed. 

After business hours, on weekends, and during school closures, people with mental health emergencies can contact:


Emergency Assistance: 911

ISU Public Safety: (208) 282-2515

Local Emergency Room: Portneuf Emergency Department (208) 239-1801, 777 Hospital Way Pocatello, ID 83201

South East Idaho Behavioral Crisis Center: (208) 909-5177, 1001 N. 7th Ave, Pocatello ID 83201

A community crisis center is a safe environment that provides de-escalation, early intervention and client stabilization to prevent the need for a higher level of care. They provide services to all persons ages 18 years and older, with 24/7 walk-in availability. There is no cost for their services. 

The South East Idaho Behavioral Crisis Center is an adult 24-hour crisis center designed to assess, support, and refer individuals enduring a mental health and/or substance use related crisis. Crisis centers for other areas can be found below, as well as additional emergency information. 

Idaho Falls

Emergency Assistance: 911

Mobile Crisis Unit (Region 7): (208) 528-5700

Behavioral Health Crisis Center of East Idaho: (208) 522-0727, 1650 N. Holmes, Idaho Falls, ID 83402

Eastern Idaho Regional Behavioral Health Center: (208) 227-2100, 2280 East 25th Street, Idaho Falls, ID 83404



Emergency Assistance: 911

ISU Public Safety: (208) 373-1891

Mobile Crisis Unit (Region 4): (208) 334-0808

Local Emergency Room: St. Luke's Meridian Emergency Department (208) 706-1140, 520 S. Eagle Rd. Meridian, ID 83642

Local Behavioral Specialists: Intermountain Hospital (208) 377-8400, 303 N. Allumbaugh St, Boise, ID 83704

Cottonwood Creek Behavioral Hospital: (208) 202-4700, 2131 S. Bonito Way, Meridian, ID 83642

Pathways Community Crisis Center of Southwest Idaho: (833) 527-4747, 7192 Potomac Dr., Boise, ID  83704

Western Idaho Community Crisis Center: (208) 402-1044, 524 Cleveland Blvd #160, Caldwell, ID 83605


Coeur d'Alene and Twin Falls

Northern Idaho Crisis Center: (208) 625-4884, 2195 Ironwood Court, Suite D, Coeur d’Alene, ID 83814

Crisis Center of South Central Idaho: (208) 737-1128, 570 Shoup Ave W, Twin Falls, ID 83301


Crisis Lines

Human Development Center: 208-234-7900

Idaho Suicide Prevention Hotline: 211 (press 3 when prompted)

National Suicide & Crisis Lifeline: 988

Hope Network Hotline: 1-800-SUICIDE (1-800-784-2433)

Crisis Text Line: Text HOME to 741741 in the US.