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Counseling Services

Sun rise through trees on the quad

ISU Counseling & Testing Service offers free and confidential counseling services to enrolled ISU students. We provide short-term, goal-oriented counseling interventions and the majority of our clients meet their goals within the academic semester. During your first meeting, you and a counselor will discuss your current concerns and treatment recommendations will be made, which may include: group counseling, biofeedback skills training, couple, or individual counseling. If your concerns require resources or competencies other than what we can provide, we will refer you to more appropriate services. To initiate services or if you are in crisis, you can walk into our center Monday - Friday 8 a.m. -4 p.m., 7:30 a.m.-3 p.m. in summer. Counseling and Testing Service also provides crisis services to students who feel like they need immediate assistance for a crisis during our regular business hours. Please be advised that we do not provide after hours (i.e. past 5 p.m., 4 p.m. in summer) and weekend crisis services. After hours and on weekends, emergency mental health services are available through the Human Development Center (208-234-8685) or at the Portneuf Medical Center Emergency Department (208-239-1801), or by calling 911.

 

Eligibility

All students enrolled for the current semester are eligible for free confidential services. Couples are eligible for services provided that one of the partners is enrolled for the current semester.

During times of high demand for counseling services and limited availability of staff, students who are not currently at high risk will be placed on a waitlist and contacted as soon as there is an opening. Students placed on the waitlist will also be provided with referrals for other low cost/no cost counseling services in the community.

During the assessment, students and their assessment counselor discuss the student's needs and concerns and decide upon an appropriate plan which might include individual, couple, and/or group therapy. When a student's needs are different from the services provided at our office, the counselor will assist the student with a referral. Call us at (208) 282-2130 or stop in today for more information.

 

Services we provide:

  • Group counseling, biofeedback training, short-term goal-oriented individual counseling, or couple counseling to currently enrolled ISU students
  • Crisis intervention during our regular business hours
  • Outreach and prevention programs
  • Consultation services for faculty, staff, families, and friends of students
  • Practicum and internship training for masters level counseling students and doctoral level clinical psychology students

 

Services we are not able to provide:

  • We do not provide services to satisfy court orders (e.g. mandated treatment, court ordered mediation, evaluations, or expert opinions).
  • We do not provide psychological assessments (e.g. Attention-Deficit/Hyperactivity Disorder, specific learning disability, differential diagnosis, etc.).
  • We do not provide excuses for missed classes or assignments.
  • We do not provide letters for emotional support animals.
  • We do not provide letters for academic and/or medical withdrawal to students who do not have an established therapy relationship with a clinician at this office. Please note that attending an Assessment and Referral appointment does not qualify you as a client of this agency nor does it constitute having a therapeutic relationship with any provider of this agency.
  • We do not provide telehealth services (i.e. telephone therapy, secured video therapy).
  • We do not provide after-hours (i.e. past 5:00 pm/4:00 pm summer) and weekend crisis services.

 

We are also not able to accommodate:

  • A need, or request, to be seen more than once a week for individual therapy.
  • A need, or request, for uninterrupted individual services from semester to semester.
  • A need, or request, for treatment modality not provided by our staff.
  • A need, or request, to be seen differently than what is clinically recommended.

For more information about our services, please review our web materials or call our office at (208) 282-2130. If you are interested in scheduling an appointment to meet with a counselor, please call (208) 282-2130, or stop by our office located in 351 Graveley Hall South.

Contact Us


Pocatello:
(208) 282-2130
Graveley Hall, South Tower, Room 351

Idaho Falls:
(208) 282-7750
Bennion Student Union Building, 2nd Floor, Room 223

Hours
Fall/Spring: M-F 8-5
Summer: M-F 7:30-4

IDAHO STATE UNIVERSITY

921 South 8th Avenue
Pocatello, Idaho, 83209

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