Skip to Main Content

Frequently Asked Questions about Service Animals and the ADA

FAQ About Service Animals

Many people with disabilities use a service animal in order to fully participate in every­day life. Dogs can be trained to perform many important tasks to assist people with disabili­ties, such as providing stability for a person who has difficulty walking, picking up items for a person who uses a wheelchair, preventing a child with autism from wandering away, or alert­ing a person who has hearing loss when someone is approaching from behind.

The Department of Justice continues to receive many questions about how the Ameri­cans with Disabilities Act (ADA) applies to service animals. The ADA requires State and local government agencies, businesses, and non-profit organizations (covered entities) that provide goods or services to the public to make “reasonable modifications” in their policies, practices, or procedures when necessary to accommodate people with disabilities. The service animal rules fall under this general principle. Accordingly, entities that have a “no pets” policy gener­ally must modify the policy to allow service animals into their facilities. This publication pro­vides guidance on the ADA’s service animal provisions and should be read in conjunction with the publication ADA Revised Requirements: Service Animals.

Contact Us

coundept@isu.edu

(208) 282-3156

1-800-477-4781

(208) 282-2583

1440 E. Terry Street

Garrison Hall, Bld 63

Room 725

Pocatello, ID 83209-8120


Map of ISU

Mailing Address:
921 South 8th Ave., Stop 8120
Pocatello, ID 83209-8120

ISU-Meridian
Mailing and Physical Address:
Meridian Health Science Center
1311 East Central Drive
Meridian, ID 83642
(208) 373-1717

Dr. Judith Crews
Associate Professor
crewj@isu.edu

 

Make a Gift

ISU Cares Customer Survey

IDAHO STATE UNIVERSITY

921 South 8th Avenue
Pocatello, Idaho, 83209
(208) 282-4636

Discover opportunity at Idaho State University