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Idaho State University

What is Banner 9?

ITS has begun a multiyear project to upgrade from Banner 8 to Banner 9. There are two phases to the upgrade, the Banner 9 forms transformation and the improvement of the Banner self-service tools.   

In anticipation of the Banner 9 Upgrade, ITS migrated to new UCS hardware in March 2016 and in November 2016, BengalWeb was upgraded.  Representatives from Finance, Budget, Human Resources, Accounts Receivable, Financial Aid, the Registrar, Admissions, and Graduate programs will be busy this year implementing, testing and rolling out new features and applications. 


When will this happen?



Banner 9 TimeLine

Timeline for rollout of Banner 9 applications


What are the next steps?

Since November 2017, a limited number of users from several administrative offices volunteered to participate in the Banner 9 pilot.   ITS and the functional departments continue working to install and test the latest software updates and to resolve many of the defects identified during the pilot. 

Upon successful completion of the pilot, Banner 9 was launched in all departments.  ITS efforts will focus on the rollout of other self-service Banner (SSB) applications and migration to a new data repository platform.

Why are we upgrading?

As technology evolves, more capabilities and better experiences create more robust and sustainable systems. 

The newest release of the Banner ERP System, Banner 9, delivers a new, modern UI (user interface) and updates the technology used to develop administrative forms and the self-service tools for faculty, staff, and student’s access through BengalWeb.

The benefits of Banner 9 include the following:

  • A new user interface (UI) that provides a common look and feel across Ellucian products, (e.g. Internet Native Banner (INB), and Self-Service Banner (SSB) tools found in BengalWeb). 
  • Provides web based mobility across devices and locations
  • Features modern functionality built into the application, minimizing the need for customizations
  • Reduces the number of dependencies required to upgrade eliminating the version-driven upgrades that cause operational disruptions (e.g. Financial Aid upgrades would not be as dependent on Human Resources or Student upgrades).

What is included in the upgrade?

At a high level, there are two phases to the upgrade, the Banner 9 forms transformation (updating Banner administrative functionality) and improving the Banner self-service tools.

  • Banner administrative functionality = Banner forms used primarily by ISU staff.
  • Self-service tools = Faculty, staff, and student access to Banner data through BengalWeb

What is driving the upgrade?

Vendor mandates including:

  • Ellucian support for Banner 8 ends on 12/31/2018.   
  • The ERP landscape is changing and Ellucian is modernizing their software offerings to stay current with how faculty, staff, and student’s expect to interact with institutional data.

What progress has been made?

In anticipation of Banner 9, Information Technology Services (ITS) moved to new UCS hardware in March 2016 and in November 2016 BengalWeb was upgraded. ITS and the functional leads have been busy this year implementing, testing, and rolling out the following:

  • Summer 2016:  ITS and functional leads began planning.
  • Winter 2016/2017:  ITS delivered proof of concepts.
  • April 2017:  Student Advising and Employee Profiles went live.
  • May 2017:  ITS turned Banner 9 Administrative forms over for functional testing.
  • June 2017:  Prerequisite software upgrades (Banner Document Management and Banner 8) were completed.
  • July 2017:  Faculty Grade Entry went live.
  • July/August 2017:  ITS delivered Banner 9 training to functional departments.
  • November 2017:  Banner 9 Administrative pilot kicked off in the Human Resources, Finance, Financial Aid, Registrar, Admissions, International Programs, and Graduate School offices. 
  • February 2018:  Employee and Student Profile pictures went live.
  • April 2019:  Staff and Faculty Time Entry changes were implemented.  
  • On-Going:  Banner 9 and BDM continue to be upgaded to eliminate vendor defects and for continuation of functional testing.

How will this affect you?


  • This update will streamline the processes of registration, account information access, applying for Financial Aid, reviewing Financial Aid information and course schedules in a mobile friendly, multiple platform way.
  • Faculty and students will have a much better experience during advising as the information that they need will be at their fingertips with this new function.
  • Access via electronic resources will improve response time and require less paper.  




  • Increased data integrity and improved analytics will provide information needed to support student success and retention.
  • Student engagement during advising will have a much better experience now that needed information will be at their fingertips with this new functionality.
  • Access via electronic resources will improve response time and require less paper.  


  • More intuitive interface results in a shorter learning curve for new and occasional users
  • Streamlines critical business processes with automation and process re-engineering
  • Data will be easily retrievable and system response significantly improved.
  • Better visibility into course demand
  • More information available in the “self-service” mode, such as pay, position description, benefits, leave balances and direct deposit
  • Access via electronic resources will improve response time and require less paper.

Application Navigator is new with Banner 9

The following video provides a  preview of Application Navigator.

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