James R. DiSanza
Professor of Communication
P.O. Box 8115
Idaho State University
Pocatello, Idaho 83209
Phone: 208-236-3396
Fax: 208-236-4598
EDUCATION
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Ph.D. in Communication, Penn State University,
1989
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M.A. in Communication, San Francisco State University,
1985
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B.A. in Communication, Cal State University-Stanislaus,
1982
Joined Idaho State University Faculty in 1989
TEACHING
I teach the classes that are in the "organizational
communication" emphasis. Some of the courses I teach include:
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Spch 201: Business and Professional
Speaking
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Spch 408: Communication Theory
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Spch 441g: Interpersonal Communication
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Spch 452g: Conflict Management
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Spch 453g: Organizational Communication
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Spch 630: Seminar in Organizational
Communication
The Undergraduate Catalogue has course
descriptions.
RESEARCH
My line of research focuses on management communication.
I am particularly interested in making real world applications of organizational
theories. Some recent publications are listed here.
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Business and Professional Communication: Plans,
Processes, and Performance with Nancy J. Legge, Allyn and Bacon, 2000.

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“'Everybody Identifies with Smokey the Bear’: Employee
Responses to Newsletter Identification Inducements at the U.S. Forest Service,”
with Connie Bullis. Management Communication Quarterly, 12,
February 1999.

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“Bank Teller Organizational Assimilation in a System
of Contradictory Practices.” Management Communication Quarterly,
9, 191-218, 1995.
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“Shared Meaning as a Sales Inducement Strategy: Bank
Teller Responses to Frames, Reinforcements, and Quotas.” The Journal
of Business Communication, 30, 133-160, 1993.

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“Can You Make an Argument Without Being in an Argument?"
A Relational Approach to the Study of Interactional Argument, with Nancy
J. Legge. Journal of the Northwest Communication Association,
21, 1-19, 1993.

COMMUNITY INVOLVEMENT
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Facilitator: Portneuf Valley Community Advisory
Panel, a group of community citizens and activists sponsored by the FMC
Corporation and the J. R. Simplot Company, 1995-present. The group
is a vehicle through which FMC and Simplot receive input from the community
on important human health, financial, and environmental issues.
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Workshop Leader: “Complex Communication: Making
Complicated Scientific, Technical, or Risk Information Clear to Lay Audiences.”
Four hour workshop for employees of the Idaho Division of Environmental
Quality, September 1999.
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Guest Opinion: “Scientists not ones to decide
acceptable risk: Idaho State Journal, November 4th, 1999, p. A4.
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Participant and Paper Presenter: Risk Communication:
Strategies for Developing Understanding with Non-Technical Audiences, with
John Gribas. Proceedings from the Intermountain Conference on the
Environment, Idaho Falls, Idaho, March 1998.
DEPARTMENT INVOLVEMENT
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Director for the Speech 201 Course.
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Oversee implementation of the Ifft Grant for Speech
Technology Lab.
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