User's Guide

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Travel and Expense System

Important Note: We have encountered difficulties with this system beyond what we can fix at this point, which has led us to the difficult decision to temporarily suspend use of the Travel & Expense System. New travel requests are not currently being accepted by the system. They should be submitted using the previous paper-based forms. If you have travel plans that are already approved in the T&E System, we will continue to process those plans until they are complete. If you have a Blanket Travel request already submitted and approved in T&E, please close that request and resubmit the blanket travel request as you did previously.

The Banner Travel and Expense system manages both travel authorization and travel reimbursement requests. Roles in the system include:

  • Delegates, who are responsible for entering data into the system for travelers
  • Travelers, who must verify and approve all data that has been entered for their travel
  • Approvers, who must approve all travel requests and expense reports. All approvals are routed to approvers through an electronic Workflow system. Approvers are notified of pending approvals via email and in BengalWeb.

Travel Overview Video

Initial Setup of the Travel and Expense System

Before you can use the Travel and Expense system, you must follow the steps listed below, or the system will not work properly.

Please watch each video and carefully follow the steps it shows. (Please note that step 2 is for Approvers only. Travelers can watch this section, but do not have to add the workflow channel.) We also have a printable version of the instructions you can use to help you complete these steps correctly.

Printable Setup Guide

Instructions for Using the Travel and Expense System

The Travel and Expense User's Guide contains detailed instructions for how to use the Travel and Expense system after you have completed setting it up.To get an overview of how requests are processed through the system, view the Travel Request or Expense Report flow charts.

Before contacting your Delegate, please complete the appropriate form below. Give your delegate the completed form so he/she will have all the information needed to process your travel request or expense report.

Special Notes for the Travel and Expense System

  • Internet Explorer: Because of the way Internet Explorer keeps track of sessions, the Travel and Expense system does not work reliably in that browser. We recommend that you use another browser such as Firefox or Chrome.
  • iPad: The Travel and Expense system requires the use of Flash. As a result, it cannot be accessed from an iPad.
  • Off-Campus Approvals: If you must approve travel authorizations or expense reports from off-campus, you will need to use VPN software. Please contact the ITS Service Desk (208-282-4357 or help@isu.edu) for assistance in setting this up.


Last Modified: 09/14/12 at 09:40:56 AM