FAQ
Students
Faculty and Staff
Campus Visitors
Event Parking -- If
you need additional information, call 282-2625 or email
parking@isu.edu.
Students
Where do I go to purchase my permit online?
- Students can purchase their permits online by logging into
Bengal Web and accessing the Parking Services channel
through their Finances tab or by clicking the Purchase a
Permit or Pay Citations link from the Parking tab on
the Public Safety web site. If you purchase your permit
online, allow at least 24 hours for pick-up from your
respective parking office. Photo ID or receipt is required
for permit pick-up.
What methods of payment are
available for online purchases?
- Visa
and MasterCard. There is a convenience fee of 2.75% added to
each card payment at checkout.
Where do I go if I want to
purchase my permit in person?
- Permits can be purchased from your respective parking
office. You must provide your license plate number at time
of purchase. The Pocatello Parking Office is located inside
the Public Safety Building (#27). The Idaho Falls Parking
Office is located in the Student Services Office in the
Bennion SUB. The Meridian Parking Office is located in the
Front Office on the ISU-Meridian Health Science Center.
What methods of payment are
available for in-person purchases?
- In the Pocatello Parking Office, the methods of payment
are cash, check, Visa, and Master Card. In the Idaho Falls
and Meridian Parking Offices, the methods of payment are
cash and check only.
Can I purchase a permit if I have
outstanding citations?
- All citations must be paid in full in order to purchase a
permit or other payment arrangements must be made in your
respective parking office prior to permit purchase. Students
can pay for their citations online by logging into Bengal
Web and accessing the Parking Services channel through their
Finances tab or by clicking the Purchase a
Permit or Pay Citations link from the Parking tab on
the Public Safety web site.
What can I do if I have a large
balance of outstanding citations that I cannot pay at
once?
- Payment arrangements can be made by going to your
respective parking office, filling out a form, and making an
initial payment.
Is there any free parking on
campus?
- Permits are required to park in every lot on campus. There
are selected portions of Bartz Way in Pocatello that do not
require a permit. There is reduced fee parking in Pocatello
in what was formerly the "free parking" lot in the northeast
corner of Holt Arena. The reduced fee permit is $50 for
students. In Pocatello, permits are not required during
evening and weekend hours except in campus housing lots or
other lots if posted.
How do reserved permits work?
- Reserved permits are sold by the number of spaces in that
particular lot to faculty and staff on July 1 of every year.
Any remaining reserved permits will be available for
purchase by students on the third Monday of the fall
semester on a first come, first serve basis. Reserved
permits are valid in the lot they are purchased for, any
general lot, and other reserved lots while on official
business except for the R02/03 reserved lots outside the
Administration building (#10). In order to prevent
displacement of reserved permit holders from their
designated lot, reserved permits must be used in the lot
designated on the front of the permit for the majority of
the time.
What are the hours that parking
permits are required?
- See times of enforcement.
When can I use my general or housing permit in reserved lots?
- Individuals can park in reserved lots on the Pocatello
campus after 4 p.m. and on weekends unless otherwise posted.
How can I use my housing permit
in general lots?
- Housing permits may be used in any Pocatello campus lot
after 4 p.m. and on weekends unless otherwise posted.
Housing permits can be upgraded to a housing/general combo
permit for an additional fee and used in general lots at any
time.
If I purchase a permit for one
ISU campus, can I use it on the other ISU campuses?
- General and reserved permits purchased on one campus will
work for all campuses. Housing/general combo permits
purchased on the Pocatello campus are valid on the other
campuses. The housing only and reduced permits are only
valid on the Pocatello campus in their designated areas.
Are there separate lots for
faculty/staff general parking and student general
parking?
- There is no distinction for Pocatello and Idaho Falls
campuses between general parking for faculty/staff or
students. The ISU-Meridian campus has separate faculty/staff
general parking and student general parking.
Do administrators get free
parking?
- No. All administrators are obligated to pay the same rates
as other faculty and staff members. Those with personal
reserved parking spots will pay $600 per year.
How do I appeal my ticket if I
feel that it is unjust?
- All citations must be paid as they are issued or resolved
by written appeal.
Appeal
forms are available online.
Faculty and Staff
Where do I go
to purchase my permit online?
- Faculty and staff can purchase their permits online by
logging into Bengal Web and accessing the Parking Services
channel through their Employees tab or by clicking the Purchase a
Permit or Pay Citations link from the Parking tab on
the Public Safety web site. Pocatello campus permits that
are purchased online prior to August 16, 2013 will be mailed
to your campus stop. Pocatello permits purchased after
August 16, 2013 must be picked up in the Pocatello Parking
Office. Idaho Falls and Meridian do not mail permits, so
permits for these campuses must be picked up from their
respective parking office. Photo ID or receipt is required
for permit pick-up.
What methods of payment are
available for online purchases?
- Visa and MasterCard, and for benefitted employees, payroll
deduction. There is a convenience fee of 2.75% added to each
card payment at checkout.
Where do I go if I want to
purchase my permit in person?
- Permits can be purchased from your respective parking
office. You must provide your license plate number at time
of purchase. The Pocatello Parking Office is located inside
the Public Safety Building (#27). The Idaho Falls Parking
Office is located in the Student Services Office in the
Bennion SUB. The Meridian Parking Office is located in the
Front Office on the ISU-Meridian Health Science Center.
What methods of payment are
available for in-person purchases?
- In the Pocatello Parking Office, the methods of payment
are cash, check, Visa, and Master Card. In the Idaho Falls
and Meridian Parking Offices, the methods of payment are
cash and check only. Benefitted employees can purchase
permits with payroll deduction on all campuses.
How do I set up payroll deduction for
purchasing my permit?
- Benefitted faculty and staff can select payroll deduction
as a payment option while purchasing their permit online or
by filling out a form in their respective parking office. If
you are a benefitted employee and the payroll deduction
payment option does not appear, please contact the Parking
Office at 208-282-2625.
Can I purchase a permit if I have
outstanding citations?
- All citations must be paid in full in order to purchase a
permit or other payment arrangements must me made in your
respective parking office prior to permit purchase. Faculty
and staff can pay for their citations online by logging into
Bengal Web and accessing the Parking Services channel
through their employees tab or by clicking the Purchase a
Permit or Pay Citations link from the Parking tab on
the Public Safety web site.
What can I do if I have a large
balance of outstanding citations that I cannot pay at
once?
- Payment arrangements can be made by going to your
respective parking office, filling out a form, and making an
initial payment.
What are the hours that parking permits are
required?
- See times
of enforcement.
Is there any free parking on
campus?
- Permits are required to park in every lot on campus. There are selected portions of Bartz Way in Pocatello that do not require a permit. There is reduced fee parking in Pocatello in what was formerly the "free parking" lot in the northeast corner of Holt Arena. The reduced fee permit is $75 for faculty and staff. In Pocatello, permits are not required during evening and weekend hours except in campus housing lots or other lots if posted.
How do reserved permits work?
- Reserved permits are sold by the number of spaces in that
particular lot to faculty and staff on July 1 of every year
on a first come, first serve basis. Any remaining reserved
permits will be available for purchase by students on the
third Monday of the fall semester. Reserved permits are
valid in the lot they are purchased for, any general lot,
and other reserved lots while on official business except
for the R02/03 reserved lots outside the Administration
building (#10). R02/03 lots will require an R2/R3 permit,
unless accompanied by an Official Business Pass. In order to
prevent displacement of reserved permit holders from their
designated lot, reserved permits must be used in the lot
designated on the front of the permit for the majority of
the time.
When can I use my general permit
in reserved lots?
- Individuals can park in reserved lots on the Pocatello
campus after 4 p.m. and on weekends unless otherwise posted.
General permits accompanied by an Official Business Pass can
be used in a reserved lot during regular business hours
while the user is on official business.
If I purchase a permit for one
ISU campus, can I use it on the other ISU campuses?
- General and reserved permits purchased on one campus will
work for all campuses. Reduced permits are only valid on the
Pocatello campus in their designated area.
Are there separate lots for
faculty/staff general parking and student general
parking?
- There is no distinction for Pocatello and Idaho Falls
campuses between general parking for faculty/staff or
students. The ISU-Meridian campus has separate faculty/staff
general parking and student general parking.
Do administrators get free
parking?
- No. All administrators are obligated to pay the same rates
as other faculty and staff members. Those with personal
reserved parking spots will pay $600 per year.
How do I appeal my ticket if I
feel that it is unjust?
- All citations must be paid as they are issued or resolved
by written appeal.
Appeal
forms are available online. Departments may appeal
on behalf of individuals who receive citations while
doing business in their office. If the appeal is
denied, the department is then responsible for any
resulting payment.
Can faculty and staff taking classes purchase
permits at the student rate?
- No. Because they already receive reduced fees as part of their benefits package, faculty and staff are not considered students for parking purposes.
What can departments do to make
parking accommodations for individuals doing business in
their office?
- Departments have the choice
to either provide a pass for their guest(s) or ask their
guest(s) to pay
the meters or purchase a permit for themselves at the parking
office that serves the campus they are visiting.
How can offices and departments provide passes for
individuals?
- Departments may purchase general or reserved department day use passes to give to anyone who is doing business with their department. The general department day use passes are $2 each and the reserved department day use permits are $3 each. These passes come in bundles of 25 and may be requested by clicking the Request Department Day Use Passes link from the Parking tab on the Public Safety web page. It is also possible for a department to purchase a yearly general or reserved permit for use by the department.
What are the rules for official business
passes?
- One complimentary official business pass is issued to VPs, deans and department heads. Additional official business passes may be purchased for $150 each. Official business passes must be used in conjunction with a valid permit and only while on official business. Official business passes are valid in all reserved, housing, or general lots and meters. The official business pass may not be used in lieu of purchasing a permit. Additional information concerning official business passes may be found by visiting the Parking Regulations and looking at official business passes under categories of permits.
Will departments be able to purchase the
departmental day-use permits and official business passes
with department funds?
- Yes. Departments may purchase general or reserved department day use permits or yearly reserved or general permits for use by the department.
Can employees park University vehicles in
general and reserved lots without a permit?
- Yes. However, university vehicles not frequently used should be parked in the "University Vehicle" lot to free up general and reserved lots.
Campus Visitors
Where can I park?
- During daytime hours on the Pocatello campus, from 7:30 a.m. to 4 p.m., visitors may pay to park at the meters or use day passes in general lots. In Idaho Falls and ISU-Meridian, from 8 a.m. to 10 p.m., visitors may pay to park at the meters or use day permits in general lots. During evening hours, campus visitors are invited to park for free, unless otherwise posted. Weekend parking will not require a permit unless otherwise posted.
What are the hours that parking permits are
required?
- See times of enforcement.
Is there any free parking on campus?
- No. Permits are required to park in every lot on campus during enforcement hours. On the Pocatello campus, there are selected portions of Bartz Way that do not require a permit and there is reduced parking in what was formerly the "free parking" lot in the north east corner of Holt Arena. Permits are not required during evening and weekend hours except in campus housing lots or other lots if posted. Campus visitors parking at the Holt Arena for non-event purposes during regular business hours will be required to purchase a day permit. Holt Arena events may sometimes have different requirements. You may call the Parking Office at 208- 282-2625 for more information.
Where can I buy a day pass?
- In Pocatello, permits for the day may be purchased from the Parking Office drive-through located inside the Public Safety building (#27) on Humbolt Street during business hours. Permits are also available at the Information booth near the Administration building (#10) on Cesar Chavez Avenue during business hours. In Idaho Falls, permits for the day may be purchased from the Parking Office located near the Student Services Office in the Bennion SUB. In Meridian, permits for the day may be purchased in the Meridian Front Office in the ISU-Meridian Health Science Center.
How much is a day pass and what is the rate
of the meters?
- Day passes are $4, and meters are $1 per hour.
What if I’m coming for a campus tour?
- Call Recruitment Services at (208)282-2123 to arrange a tour. They will email you a printable PDF permit to display on your dash board. If you do not receive your permit, make sure you contact Recruitment Services before you park.
How do I appeal if I feel my ticket is not
justified?
- All citations must be
paid as they are issued or resolved by written appeal. Appeal
forms are
available online.