August 5, 2013 — Vol. 29 No. 27
We have recently awarded our newest winners of the ISU Cares Customer Service Spot Awards.
Josh Schoffield, Facilities Services
Nancy Legge, Communication & Rhetorical Studies
Josh Lovern, Financial Reporting & Analysis
Ryan Faulkner, ETS
Joann Trimmer, Office of the Registrar
Jim Short, Facilities Services
Each of our winners were recognized with a $15 Visa card courtesy of the ISU Credit Union. We have updated our ISU Cares website to showcase all of our recent winners with a personal mini-bio and pictures. We want everyone at Idaho State University to know more about each winner and why they were selected. When choosing the monthly winners, we look at all nominations sent in throughout the month, and choose those who exemplify excellent customer service. We also look at whether they have received an award before, how long ago if they have, and the quality of the nomination. We have had few multiple recipients. We try to choose departments and individuals who have not been recognized in the past, so that we can commend as many ISU employees who are committed to giving that exceptional service which inspired an individual to send in the ISU Cares nomination commending them.
To commend an ISU employee for their customer service, or to let us know where we need improvement, click ISU Cares Survey. Please contact HR Training for questions or comments. Thanks!
Four faculty members from the Department of Management in the College of Business at Idaho State University participated in the Society for Case Research (SCR) case-writing workshop in Danbury, Conn., July 10-12. The program included cases written by Management Professors Mark Johnson and Jim Jolly, Associate Professor Neil Tocher, and Assistant Professor Alex Bolinger.
The workshop involves presenting original cases that can be used in the classroom on topics ranging from motivation and leadership to legal, ethical, and human resources issues. Idaho State University's College of Business has a long partnership with SCR, having hosted the case-writing workshop in 2005. Joanne Tokle, Associate Dean of the College of Business, currently serves as an At-Large Director of SCR, and Ann Hackert, Professor of Finance, serves as SCR's Newsletter Editor.
Idaho State University officials have determined the iconic "I" on Red Hill in Pocatello poses a safety risk and a committee comprised of students, faculty, alumni and community members has been formed to make recommendations on the structure's future.
"As we review the issues identified in the three studies, our goal is to preserve the history of this university and resolve any safety concerns," said Arthur C. Vailas, ISU President.
A trail on Red Hill located downhill closest to the "I" has been closed and will remain closed until safety issues have been resolved. The east side of this upper trail on Red Hill is cordoned-off and has signs declaring the closed area on its north and south ends.
The ISU Facilities Department completed a study of the Red Hill "I" earlier this year that raised safety concerns about it. That study has been reviewed by James Mahar from the ISU School of Civil and Environmental Engineering in the College of Science and Engineering who also concluded that because of erosion and instability as it currently sits, the "I" poses a potential safety risk.
ISU will now engage the services of an independent Idaho registered professional engineer to further assess the safety concerns, review ISU's internal reports and make recommendations on repairing or replacing the "I."
"The newly formed committee will review the information provided and advise President Vailas on how to proceed," said Kent Tingey, ISU Vice President for Advancement. "We are acquiring the facts now and we will be making recommendations on this historic and well-loved landmark that is dear to the entire community."
The ISU Dental Hygiene Clinic is currently accepting patient appointments for teeth cleanings and other preventive services. All dental hygiene care is provided to students and the general public at reduced fees. Please call 282-3282 for more information or schedule an appointment.
The competitive application for the 2014 Associate Degree Registered Nurse program is now available online: http://isu.edu/ctech/registerednurse/
The application deadline is Oct. 1.
Please contact College of Technology Student Services at 208-282-2622 if you have questions or need assistance.
The water will be shut off in the Life Sciences complex, on Tuesday, Aug.13 from 6 a.m. to 10 p.m. for necessary repairs. There will be portable restrooms available at this time.
Biology, Building #65
Nursing, Building #66
Lecture Center, Building #67
Speech Pathology, Building #68
While we do not anticipate other areas being impacted, there is always a possibility of a broader impact. Please plan accordingly.