Information Technology Services (ITS) will be performing a number of maintenance activities during Tuesday’s maintenance window:

11:00 pm Tuesday, August 19 through 6:00 am Wednesday, August 20

 

Upgrade backup solution from Omniback to Commvault – requires a reboot of several servers.

Impact:

The following services will be unavailable for up to an hour during the maintenance window as the servers are rebooted:

 

ADWIN & ADWIN2: departmental supported server based applications – such as Viking and Housing Conference Services

 

WAP:  Bridgit Conferencing, Compass Testing, Class Account software for the ITS Computer Labs, Time & Attendance for ITS, Other ITS lab tools (e.g., software licensing).

 

DOCMAN: Electronic document management

 

EDExpress:  Utilized by Financial Aid to process, package, and manage student financial aid records.

 

Breeze: aka Adobe Connect: Web conferencing solution -  http://breeze1.isu.edu

Upgrade Helix (Real Player streaming video)

Impact:

The upgrade will occur from 11:00 PM to Midnight.  During the upgrade, streaming video from http://isurealserver.isu.edu will be unavailable.

Storage Area Network (SAN) maintenance

Impact:

All Banner/ERP systems will be unavailable - including:

AppWorx:                Banner job scheduling

BengalWeb:            Luminis Portal

Astra:                        Campus Room Scheduler

FSA Atlas:                SEVIS reporting application for international

 

This maintenance activity is expected to last up to 4 hours.