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Information Technology: Need Help?

The ITS Service Desk is here to answer any of your technical questions and provide assistance resolving issues. You can:

  • Use our Knowledge Base to find answers to general questions in article and video format.
  • Use the Service Catalog to request a task, such as setting up a new printer or gaining access to software.
  • Contact the ITS technicians to assist with other issues that may arise.

Contact or Visit the IT Service Desk

Rendezvous Drop-in Lab 2nd Floor

  • Monday through Friday: 7:00 am to 7:00 pm
  • Saturday & Sunday: 9:00 am to 5:00 pm

Bennion SUB - 108

  • Monday through Friday: 7:00 am to 4:00 pm
  • Saturday & Sunday: Closed

Sam and Helene Skaggs Health Science Center 686C

  • Monday through Friday: 7:00 am to 7:30 pm
  • Saturday: 8:00 am to 7:30 pm
  • Sunday: Closed

Email: help@isu.edu (any time, day or night)

Click to Chat (get real-time technical support for ISU-owned devices)

  • Monday through Friday: 9:00 am to 5:00 pm
  • Saturday & Sunday: Closed

Phone (208)-282-HELP(4357)

  • Monday through Friday: 7:00 am to 7:00 pm
  • Saturday & Sunday: 9:00 am to 5:00 pm