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ISU Cares Customer Service Program

ISU Cares is a feedback program regarding positive experiences with university employees and departments. We also welcome concerns about customer service, diversity and inclusion issues, or any other suggestions for improvement at Idaho State University.

We thank all of our ISU Cares Award Recipients for their excellent service!

Give Feedback

Dan D'Eon has worked at ISU for the past 6 months as a Media Equipment Specialist in the Physician Assistant Program in Meridian. He is being recognized for providing excellent customer service to the PA students in Meridian in keeping the long distance technology functioning properly, as well as maintaining a professional, positive and supportive demeanor. In his spare time he enjoys camping and spending time with his wife. Thank you Dan, for your excellent customer service.

Barry Hulet worked in Facilities for the 21 years, initially as a Student Moving Crew Leader, and most recently as a Painter. He hold a B.A. in Health Education/Secondary Education from ISU. Barry is being recognized for doing an extraordinary job in the major renovation of the basement of the Business Admin Building. He is patient and professional at all times. He is part of a dedicated crew that does meticulous work. In his spare time he enjoys camping, hunting, fishing and backpacking with his family. He is also a scout leader with the Boy Scouts of America. Thank you Barry, for your outstanding customer service.

Roy Hansen has worked in Facilities for the past 7 years as a Painter. Roy is being recognized for doing an extraordinary job in the major renovation of the basement of the Business Admin Building. He is patient and professional at all times. He is part of a dedicated crew that does meticulous work. When not doing honey do's, he is restoring a Victorian home in Butte, Montana that was built in 1897. He is also a Boy Scout Leader. Thank you Roy, for you fantastic customer service.

Jeff Fouts has worked part-time in Facilities for the past 4 years as a Painter. Jeff is being recognized for doing an extraordinary job in the major renovation of the basement of the Business Admin Building. He is patient and professional at all times. He is part of a dedicated crew that does meticulous work. In his spare time he enjoys building/restoring classic cars and hot rods. He also likes to travel and hang out with his kids. Thank you Jeff, for giving excellent customer service.

Kathy Benjamin has worked at ISU for 25 years, currently as a Library Assistant 3, and previously as an Office Clerk, Records Clerk, and Library Assistant 1 & 2. She received a Certified Nursing Assistant Certificate at ISU. Kathy also works at Holt Area and recently went out her way to give the 12 days of Christmas to a disabled Bengal fan. The nominator indicated that Kathy always has a smile and is truly an asset to ISU's staff. In her spare time she enjoys spending time with her animals, helping others through volunteering at BHS and the Alpine Animal Foundation, cross stitching, and the new coloring craze. Thank you Kathy, for giving outstanding customer service.

Brad Brzek has worked for Facilities for the past 18 years as a Painter and Drywall Taper. Brad is being recognized for doing an extraordinary job in the major renovation of the basement of the Business Admin Building. He is patient and professional at all times. He is part of a dedicated crew that does meticulous work. Brad claims that he graduated from the school of hard knocks, with honors! He enjoys traditional and archery hunting, fishing, camping and just being out there! Thank you Brad, for giving exceptional customer service.

Ann Merkley will have worked at ISU 15 years in July. She has worked as an Office Specialist I and currently as a Technical Records Specialist I in Purchasing. She received an Associates Degree (Executive Secretary). In her spare time she enjoys reading, biking, hiking, and gardening.


2014 ISU Cares Awards Winners
Idaho State University is committed to providing good service to all our customers, internally and externally. Since January 2009 we have awarded:
  • 7 - $1000 ISU Cares Customer Service Provider of the Year awards
  • 16 - $250 ISU Cares Customer Service Provider of the Year Runner-Up Awards
  • 9 - $1000 ISU Cares Extraordinary Employee Award (formerly ISU Cares Manager Award)
  • 7 - ISU Cares Department of the Year Award earning a Pizza and Pop Party
  • 54 - $100 ISU Cares Division Awards
  • 21 - $100 ISU Cares Semester Awards
  • 421 - $15 ISU Cares monthly "Spot" Awards

Winners

view a list of all employees who have been recognized for their exemplary service since 2009

ISU Cares Survey

access our ISU Cares online feedback form.

Locations

see a list of websites to access the online survey and to see where the survey boxes are located in Meridian, Idaho Falls, and Pocatello.


We would like to thank ISU Credit Union for their continued support of our ISU Cares Program! They provide us with $15 Visa cards each month to help us thank our monthly ISU Cares "Spot" award winners, support our ISU Cares Department of the Year awards, ISU Cares Division yearly awards, and our Employee of the Year awards!

IDAHO STATE UNIVERSITY

921 South 8th Avenue
Pocatello, Idaho, 83209