Search Human Resources:

Campus Box 8107
Pocatello, ID 83209-8107
Phone (208) 282-2517
Fax (208) 282-4976
Email: hr@isu.edu

Customer service survey
Human Resources

Customer Service/Consultant Assistant | Job Categories

On-Campus Student Job Categories

Customer Service/Consultant Assistant

Provides customer service and general information; assists individuals in securing services, permits, or licenses. Position may involve dealing with hostile or angry individuals and requires sufficient speech and hearing acuity to perform customer service work. May answer phones, screen and channel calls, and tak e mesages; greet visitors; provide support for walk-in clients; schedule appointments for staff members; produce labels, forms, and routine letters; receive money, make change and issue receipts; verify completeness of applications and forms; maintain record keeping systems; compile data and prepare reports; check in and out equipment; maintenance of work area; may perform computer account maintenance. Basic computer stills and office equipment knowledge is required.

Pay range: Min $7.25 - $9.77 hr

Last Updated: 07/22/09 at 09:40:21 AM