Search Human Resources:

Campus Box 8107
Pocatello, ID 83209-8107
Phone (208) 282-2517
Fax (208) 282-4976
Email: hr@isu.edu

Customer service survey

HR Training Department


Stacey Marshall, HR Training Administrator

282-3081 or marsstac@isu.edu

Connie Stopher, HR Training Associate

282-3724 or richconn@isu.edu

Please call or email to schedule a session.


Professional Development/First Time Leadership Workshops || Diversity Training || Customer Service Training

Sexual Harassment and a Respectful Workplace Training

Leadership Development Program || First Time Leadership Program || Hazardous Materials Training || New Employee Orientation

State of Idaho Training || ExecuTrain of Idaho || Other Trainings Available



Professional Development/First Time Leadership Workshops

First Time Leadership is a new certificate program for ISU employees. The same courses are offered for First Time Leadership Certificate program and as Professional Development workshops. The First Time Leadership program requires attending a specific number of sessions to earn the certificate. All faculty and staff are invited to participate in either the program or individual sessions. If you are interested in attending please contact Connie or Stacey.

First Time Leadership
January 15
1:00-3:00 pm
PSUB Little Wood
Skills of a Good Communicator January 28 10:00-11:00 am PSUB North/Middle Fork
Sexual Harassment and a Respectful Workplace
January 29
1:00-3:00 pm
PSUB North/Middle Fork
Resolving Conflict in the Workplace
January 30
10:00-11:00 am
PSUB North/Middle Fork
The Art of Delegation
February 5
1:00-2:00 pm
PSUB North/Middle Fork
Communicating Across Multiple Generations
February 8
1:00-2:00 pm
PSUB Little Wood
Motivating Yourself & Others
February 11
10:00-11:00 am
PSUB North/Middle Fork
Mentoring Others
February 13
10:00-11:00 am
PSUB North/Middle Fork
Customer Service
February 15
10:00-12:00 pm
PSUB North/Middle Fork
Managing the Change Process
February 20
10:00-11:00 am
PSUB North/Middle Fork
Managing Stressful Situations at Work
February 22
10:00-11:00 am
PSUB North/Middle Fork
Engaging a Diverse Workforce
February 25
1:00-3:00 pm
PSUB North/Middle Fork
The Power of Networking
February 26
10:00-11:00 am
PSUB North/Middle Fork
Customer Service
March 1
10:00-12:00 am
PSUB Wood River
How to Solve Problems and Make Wise Decisions
March 5
10:00-11:00 am
PSUB North/Middle Fork
Managing Time Wisely
March 8
10:00-11:00 am
PSUB Little Wood
Sexual Harassment and a Respectful Workplace
March 11
1:00-3:00pm
PSUB Little Wood
Engaging a Diverse Workforce
March 13
1:00-3:00 pm
PSUB North/Middle Fork
First Time Leadership
March 18
1:00-1:00 pm
PSUB North/Middle Fork
Skills of a good Communicator
March 20
10:00-11:00 am
PSUB North/Middle Fork
Resolving Conflict in the Workplace
April 1
10:00-11:00 am
PSUB North/Middle Fork
The Art of Delegation
April 3
1:00-2:00 pm
PSUB North/Middle Fork
Communicating Across Multiple Generations
April 5
10:00-11:00 am
PSUB North/Middle Fork
Sexual Harassment and a Respectful Workplace
April 16
1:00-3:00 pm
PSUB North/Middle Fork
Human Resource Basics
April 19
1:00-3:00 pm
PSUB North/Middle Fork
Motivating Yourself & Others
April 22
1:00-2:00 pm
PSUB North/Middle Fork
Mentoring Others
April 23
10:00-11:00 am
PSUB North/Middle Fork
Managing the Change Process
April 24
10:00-11:00 pm
PSUB North/Middle Fork
Engaging a Diverse Workforce
April 30
1:00-3:00 pm
PSUB North/Middle Fork
Managing Stressful Situations at Work
May 3
1:00-2:00 pm
PSUB North/Middle Fork
Budgeting and Bookkeeping Basics
May 6
1:00-3:00 pm
PSUB North/Middle Fork
The Power of Networking
May 8
10:00-11:00 am
PSUB North/Middle Fork
How to Solve Problems and Make Wise Decisions
May 13
10:00-11:00 am
PSUB North/Middle Fork
Purchasing at ISU
May 15
1:00-3:00 pm
PSUB North/Middle Fork
Managing Time Wisely
May 17
10:00-11:00 am
PSUB Little Wood

* Indicates a Distance Learning Workshop.Workshops are held in the Pocatello Oboler Library and are available in Meridian, Twin Falls and Idaho Falls as distance learning sessions.

Click calendar for more information on each workshop offered, i.e., room, time, presenters and description. To register, please call 282-2517 or email training@isu.edu. Check with HR Training for questions at 282-3724 or richconn@isu.edu.

Diversity Training

Diversity Training is mandatory for all classified and non-classified employees, and highly suggested for faculty. This is a brand new workshop conducted by the Office of Human Resources and Affirmative Action/Equal Opportunity and Diversity office. See above schedule for dates and times. Check with HR Training for questions at 282-3724 or richconn@isu.edu.


Customer Service Training

Customer Service training is also mandatory for all classified and non-classified employees, and highly suggested for faculty. This is a brand new Customer Service Training workshop. We have retired the Fish training, but will offer it to all new employees at New Employee Orientation. Customer Service training is required for all classified and non-classified employees, and highly suggested for faculty. Even if you have attended Customer Service training in the past, you will be required to attend this new training sometime throughout the school year, August-May. See above schedule for dates and times. Check with HR Training for questions at 282-3724 or richconn@isu.edu.


Sexual Harassment and a Respectful Workplace Training

Sexual Harassment and a Respectful Workplace Training is mandatory on a yearly basis for Classified and Non-Classified Employees, and highly suggested for faculty. Every other year it must be completed in person at a Sexual Harassment and a Respectful Workplace workshop. On opposite years it may be taken online. See above schedule for dates and times. Click RW Training for directions for taking Sexual Harassment and a Respectful Workplace online. Check with HR Training to see which training you need to take at 282-3724 or richconn@isu.edu.

Leadership Development Program

Idaho State University's Office of Human Resources has openings for the Spring 2013 session of ISU's Leadership Development Program! This program is designed to provide professional development to emerging and experienced leaders at Idaho State University by providing the tools, knowledge, and skills critical to becoming a strategic leader, and assisting leaders in the effective application and use of policies, procedures, resources and services. Participants will build collaborative networks to share ideas, problem-solve, build relationships and offer support for one another. They will build competencies to provide and receive constructive feedback while cultivating an understanding of the nature of organizational change. Click Leadership Development to see an outline of the program.

The new session will begin on January 10. Click schedule to see the upcoming dates/times for the Spring 2013 dates. All sessions will be in the PSUB Little/Wood River rooms. Each participant must take all 15 modules, and upon completion of the program, will receive a certificate of completion and participate in a graduation ceremony. This program is designed to be completed in 1 to 2 semesters, with 2 modules available to be made up online. Participants who don't graduate in May will be able to graduate in December.

Each Vice President will appoint a proportional number of persons from their department. Please contact your respective Vice President's office if you are interested. Faculty, classified and non-classified ISU employees are eligible. Contact Stacey Marshall at 282-3081 or marsstac@isu.edu for questions and comments.

This program is currently registering participants. Contact your respective Vice President to submit your name for possible openings for the Spring 2013 session. There will be no sessions offered via distance learning this year. We anticipate offering this in the fall for Meridian and Twin Falls.

First Time Leadership Program

First Time Leadership is a new certificate program for ISU employees who are new or current supervisors. Administrative Assistants, Lead positions, and those who supervise work study students are good candidates for this program. There are 7 required courses with 11 electives, of which 8 must be taken to earn the certificate. This program can be started at any time. For more information on the program, click First Time Leadership. To register, call us at 282-3724 or richconn@isu.edu.


Hazardous Materials Training

This training covers proper handling and disposal of batteries and lightbulbs as well as other hazardous materials. The video takes approximately 10 minutes to view. For directions on accessing this training click here.

New Employee Orientation

All new employees are invited to attend New Employee Orientation. Invites will be delivered to each new employee. This is a great opportunity to get to know more about Idaho State University. Come learn about the history of ISU, meet your Human Resource representatives, get important information from EEO/Affirmative Action & Diversity, Public Safety, Gender Resource Center, Information Technology, Library, Finance & Adminstration, Purchasing, Campus Recreation, Veterans Center, Facilities Services, take a bus tour around campus, and have lunch on us! The dates for New Employee Orientation are:

  • January 8, 2013
  • March 12, 2013
  • May 14, 2013

All sessions are in the PSUB North Fork room from 8:00 am-5:00 pm. Contact Stacey Marshall at 282-3081 or marsstac@isu.edu for more information.


State of Idaho Training

State employee training is provided across the state under the direction of the Division of Professional-Technical Education and through Idaho's technical colleges. The technical colleges are BSU (Boise), CSI (Twin Falls), CWI (Nampa), EITC (Idaho Falls), ISU (Pocatello), LCSC (Lewiston), and NIC (Coeur d’Alene).

For a list of trainings and to access the calendar, click State of Idaho.

ExecuTrain of Idaho

ExecuTrain of Idaho is currently offering computer related training in the Boise and Idaho Falls areas. For a list of times and dates contact:


ExecuTrain of Idaho

100051 W. Emerald St.

Suite 120

Boise, ID 83704

(208) 327-0768


or click on the following links for more information:

Other Trainings Available

Idaho Society of Certified Public Managers has a web site listing very affordable training for those who are interested. You and your organizations supervisors can take advantage of high quality training during these tough economic times. The link for the training flier and registration form may be found at: http://iscpm.org/index.php

The Idaho Society of Certified Public Managers presents Increasing Your Resilience, November 4, 8-12, Washington Group Plaza, Central Plaza Auditorium, 720 Park Blvd, Boise, Idaho. For more information or to register, call 208-334-4279.

A Dale Cargenie Course will be starting in Idaho Falls. To get more information contact Sarah Artis at seartis7@aol.com or Sarah Artis@dalecarnegie.com. You can also contact Sarah at 282-869-9721 for information on date and times for this training!