Frequently Asked Questions
For additional information, please Contact Us.
Applying for Housing
Q-What types of housing do you offer?
A-We offer both residence halls and apartments.
Q-Where can I get residence hall information?
A- Information on residence halls is listed on our Residence Halls information page or you can stop by the office.
Q-How do I apply for campus housing?
A-You may fill out the application online or contact the Housing office at (208) 282-2120.
Q-What are the requirements to be eligible for student housing?
A-We require all of our students in housing to be taking a minimum of 6 credit hours a semester and be classified, "Degree Seeking" student. Some living environments may have additional requirements.
Q-Are freshman required to live in campus housing?
A-No, but it is highly recommended to help jumpstart a great experience at ISU.
Q-Who is my roommate for this coming school year?
A-To find this information out you may contact the housing office after July 15th preceding the subsequent school year to request your roommate's contact information. Also, until August 1st, the housing office will contact you with your roommate's information.
Q-Am I allowed to request a roommate?
A-Yes, however, the request must be made by both roommates.
Q-By when should we reserve a room for fall semester?
A-There is no specific date for room reservation; we assign rooms based on the date the application and deposit are received.
Q-How do I find out my room assignment?
A-You may contact housing at (208)-282-2120 or by e-mail at reslife@isu.edu.
Q-Can I rent an apartment in June if I am not enrolling until fall?
A-Yes you can as long as you are pre-registered for at least 6 credit hours of the fall.
About Halls & Apartments
Q-What is provided in my room?
A-Different accommodations are provided for different living residences are listed on our Cost Information page.
Q-What size are the beds in the Residence Halls?
A-Nichols Halls- Extra long twin, All other Halls-regular twin.
Q-What appliances can we bring to the Halls?
A-Small refrigerators, Microwaves, Coffee Pots, NO OPEN BURNERS!
Q-Can I connect to the Internet from my room in the Residence Halls?
A-Yes, you can connect either through wireless or dial up. DSL is available for an additional fee.
Q-What is my phone number and or address to my room?
A-You can get this information by contacting the Housing Office at (208)-282-2120 or e-mail at reslife@isu.edu.
Q-Do you allow animals in student housing?
A-We do not allow pets of any kind in student housing.
Q-How do you keep your room on campus?
A-For the residence halls all you need to do is re-apply during re-application time, which occurs during spring semester. For apartments the license agreement is valid until 30-day notice is given to cancel it.
Q-Can I stay in the residence halls over holiday/school breaks?
A-You are allowed to, but there are limited services available due to the fact that school is not in session.
Q-Do you allow temporary or short-term stays for visits?
A-We allow this type of stay for individuals who are associated with the University. Our Guest service coordinator can be reached at (208) 282-4080.
Q-How do I receive mail in the residence halls?
A-Residents receive an individual mailbox for their room or apartment. Your address shall be written as:
Name
ISU
Complex & room or apartment #
Pocatello, ID 83209.
Q-May I bring my rifles, firearms, or other weapons with me?
A-Not to your place of residence but ISU Public Safety does provide a storage facility for these types of items.
Q-Are there laundry services available in student housing?
A-Yes there are laundry services available at all resident housing.
Q-May I have guests stay with me in my room?
A-Yes, but guest stay must be approved by the Resident Director or Building Manager.
Q-What are the policies regarding smoking?
A-We have smoke free buildings. There is NO smoking in any campus housing complex or within 30 feet of any entrances.
Q-Who may live with me in my apartment?
A-Dependents only or any other approved guests.
Q-Do you offer rental services in the residence halls?
A-We do not offer rentals of any kind.
Q-Where do we park our cars?
A-There are parking spaces available at each complex for tenants of that specific complex.
Q-What types of accommodations are available for disabled students in housing?
A-We have ADA facilities & services available upon request. Please contact our office @ (208) 282-2120 for more information.
Costs and Payments
Q-How much do the residence halls cost?
A-Prices and fees for our various student housing options are listed on our Cost Information page.
Q-How much is rent?
A-Prices and fees for our various student housing options are listed on our Cost Information page.
Q-Do I have to purchase a meal plan with student housing?
A-If you live in the residence halls a meal plan is required. In our apartments, a meal plan is not required but can be purchased.
Q-How can I pay housing fees?
A-You can pay housing fees in the Housing Department (Cash or Check) or in the Cashier's Office (Cash, Check, Visa/Mastercard- credit and debit).
Q-Can I pay for housing online?
A-At this time we do not offer web payment for any housing.
Q-When is my rent due?
A-Rent is due by the 1st of each month and is late after the 5th of each month.
Q-What if I cannot pay my rent on time?
A-Two things will happen, you will be charged a late fee for each month or you may set up a payment plan, which has a one-time fee of $25.
Q-What does my rent cover?
A-Your rent covers utilities, cable, local phone and internet access.
Q-Will my student loans cover housing?
A-This answer varies depending on the type and amount of the loan. Contact Financial services for more information at (208)-282-2756.
Q-Are there scholarships available for student housing?
A-Yes, contact the scholarship office at (208)-282-3315 for more information.
Cancellations and Refunds
Q-How do I request my housing refund?
A-The refund can be requested by writing after you have checked out of your housing residence. Any outstanding charges will be deducted from the deposit. It usually takes about 2 weeks to receive your deposit.
Q-How long does it take to get my housing refund?
A-It usually takes about 2 weeks to receive your deposit refund in form of a check from the cashier's office.
Q-How do I cancel my apartment lease?
A-You can cancel your apartment lease by providing written notifaiction to University Housing at least 30 days prior to cancelation. You may do so by e-mail or by mailing address.