The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans.
For more information on the Ombudsman's Office, and to view their brochure, see About the Ombudsman.
Contact information for the FSA Student Loan Ombudsman's Office
- Via on-line Assistance: http://studentaid.gov/repay-loans/disputes/prepare
- Via Telephone: 877-557-2575 (toll free)
- Via Fax: 202-275-0549
- Via Mail: U.S. Department of Education
FSA Ombudsman Group
830 First Street, N.E., Mail Stop 5144
Washington, DC 20202-5144