Student BPA's-Finding Better Ways to Serve Students
Business Process Analysis (BPA) continues to play an integral part of the TIGERi project's ongoing implementation. Members of the student information team gathered for the final week of current state BPA sessions designed to assist in the evaluation of current business processes with an eye toward streamlining day-to-day business operations when the Banner student information module is implemented. The second week of student information BPA's focused on:
- advising students
- managing faculty workload
- auditing and awarding degrees
- processing grades and transcripting credit
- billing students
- processing student payments
The student information module BPA’s focused on gathering information to model and analyze current business processes. Future state BPA’s next year will concentrate on how processes can be changed to work more efficiently and effectively within the new Banner environment.
"The BPA process provides an opportunity, maybe for the first time, to look at how business is conducted today and identify those areas where strategic changes could dramatically improve the process. A stakeholder wish list was created documenting what an ideal process would provide for all involved. This is the first step in defining whether there is a better or more efficient way to conduct business and more importantly helps us understand how Banner can assist in improving services for students, faculty, and staff," observes Juli Hafen, student information team lead.
ISU must remain competitive in order to attract prospective students. Members of the TIGERi student information team will be a part of the quest to find more effective methods to improve university operations for our most important customers—Students!
BPA analysis is an essential part of ensuring ISU stays at the forefront of excellence and will be completed for all TIGERi modules as the implementation progresses during the next three years.
The student information module will be placed into operation in phases, beginning with Admissions in September 2009 and Registration in March 2010 for the Fall 2010 semester. The degree audit implementation will follow.
