Helpdesk
The Helpdesk is the single point of contact for ISU students, faculty and staff seeking support or problem resolution with software, hardware and operating systems, including the many services provided by Information Technology Services (ITS).
Helpdesk Contact Info and Office Hours:
Email: help@isu.edu
Phone: xHELP (4357) on-campus; 282-HELP off-campus
Office: Business Administration Building, room B9
Office Hours:
Spring and Fall Hours: Monday-Friday: 7am - 6pm
Summer Hours: Monday-Friday: 7:30am - 4pm
Weekend Hours All Year: Saturday-Sunday: 9am-5pm
To visit our Helpdesk Knowledge Base, please click here.
To visit the Helpdesk Toolkit website, please click here.
Office locations:
Pocatello: Business Administration Building, room B9
Idaho Falls: CHE 201
Twin Falls: Evergreen C90
Boise: Explorer Building rm. 153