EnterApp

Web Services Council

Powerhouse Web Access Queue Management Values
(Determined by the GateKeeper process running every 30 seconds)

Monitor Activity

Resource Item Definition
MYISU queue (# entries) Dynamic value showing the number of clients waiting in line(queue) for MyISU
FSTOOLS queue (# entries) Dynamic value showing the number of clients waiting in line(queue) for FSTools
Logged Users (# entries) Number of clients removed from the queue because:
  • they were given access to one of the portals
  • they were determined to be inactive
FSTOOLS
accessed in last # minute interval
Reports number of clients given access to FSTools for a given period of time.
The two numbers reported are the following:
  • configurable minute interval utilized to determine wait time rate
  • number of clients extracted from database for the interval
MYISU
accessed in last # minute interval
Reports number of clients given access to MyISU for a given period of time.
The two numbers reported are the following:
  • configurable minute interval utilized to determine wait time rate
  • number of clients extracted from database for the interval
Wait Time rate: # minutes Dynamic value showing average wait time per client.
Calculated by dividing minute interval by number of clients served in that interval.
Time: date and time Dynamic value showing the current date and time on the server
Resources are Available1
or
Resources are Not Available2
Dynamic value showing everyone is now:
... 1 getting immediate access to the portals if no clients are still waiting in the queue
... 2 being placed in line(queue) for portal access
Resource Score Calculated value determined by comparing the following values to
configurable thresholds:
  • Active PHCGI (Powerhouse Web) Processes.*
  • HP1 TCP Connections (Total Raw Connections).*
  • HTTPS (secure server) Connections.*

  • (*For more information look in the Threshold Comparison Chart below.)
Resource Limits
  • MyISU
  • FSTools
Configurable value that determines the maximum Resource Score
allowed before portal access is shutdown for each queue.
PHCGI Processes Dynamic value showing the total number of active
Powerhouse Web(PHWeb) CGI processes running on UX7:

  • These processes were initiated by a current PHWeb customer
    submitting a request for information
  • This value is utilized in determining the Resource Score.
  • The value is compared to phcgi_procs: good/bad/ugly thresholds.*

(*For more information look in the Threshold Comparison Chart below.)
HP1 Connections Dynamic value showing the total number of TCP connections
between UX7 and HP1:

  • This value is utilized in determining the Resource Score
  • The value is compared to hp1_tcp_conns: good/bad/ugly thresholds*
(*For more information look in the Threshold Comparison Chart below.)
HTTPS Connections Dynamic value showing the total number of TCP connections
between UX7 and HP1:
  • This value is utilized in determining the Resource Score
  • The value is compared to https_conns_good/bad/ugly thresholds*
(*For more information look in the Threshold Comparison Chart below.)
Load 1/5/15 minutes Dynamic values showing current load on UX7 for the last 1/5/15 minutes:
(Low: 0/5; Moderate: 5/10; High: 10+)
Queue Limit The total number of clients allowed into a queue at one time
Refresh Period 1
Refresh Period 2
Value determines the length of time in seconds before a client process
refreshes and recalculates its queue position. All clients with a queue
position less than CLOSE POSITION use Refresh Period 1 and all others
use Period 2
Close Position Value that determines the switching point between the refresh periods
Stale Period Configurable value utilized to determine number seconds before
a record in the queue is considered inactive.
Remove Stale Value calculated as Stale Period + 300 used to determine
when an inactive entry is removed
Resource Margin Configurable value determining maximum Resource Score allowed
before new client browser connections are placed in line(queue)

  • If no line(queue) exists and Resource Score is below this value
    then Resources are Available and immediate access is granted
  • As long as a line(queue) exists this value will be ignored
Allow Entry Count:
  • MyISU
  • FSTools
Configurable value utilized to determine number of clients to
allow entry to portals at next refresh for each queue.
All Current Configuration Values:
(good, bad, ugly)
Good: Maximum value where performance is favorable
Bad: Maximum value where performance is a concern.
Ugly: Maximum value where performance is poor.

Threshold Comparison Chart
Configured Threshold Options Good Good to Bad Bad to Ugly Ugly
phcgi_procs: 0 30 100 200
hp1_tcp_conns: 0 30 100 200
https_conns: 0 30 100 200
Resource Score: Add up the three values listed above based on a comparison
between the current values and the configured values
(see example below)

Example
Description Current Good Bad Ugly
phcgi_procs: 9 2 10 30
hp1_tcp_conns: 152 75 200 300
https_conns: 167 50 150 250

Resource Score calculation
Parameter Current Value Configured Ranges
(Good/Bad/Ugly)
Configured
Scores
Determined
Range
Score
PHCGI Processes 9 2/10/30 30/100/200 Good to Bad 30
HP1-TCP Connects 152 75/200/300 30/100/200 Good to Bad 30
HTTPS Connects 167 50/150/250 30/100/200 Bad to Ugly 100
Resource Score 160