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Idaho State University's One-page
Newsletter for Teaching Excellence

Volume 14, Number 7, September, 2006
Center for Teaching and Learning
Museum 434 Campus Box 8010
Pocatello, ID 83209-8010

 
Phone (208)282-4703
FAX (208)282-5361
nuhfed@isu.edu
 
  

 

Increasing Retention through Student Success—Part 3a: Providing Support

In this third in a thematic series of Nutshells, we provide more options for actions we can take and skills we can develop to help students succeed. Swail (2006) noted that retention was helped by institutional attention to five areas: (1) social and academic integration, (2) academic preparedness, (3) campus climate characterized by diversity in the student population, faculty, staff, and curriculum (4) commitment to educational goals and the institution and (5) financial aid. At first, some of Swail’s points may seem outside the control of a classroom instructor, but none are completely beyond our influence.

In NNv14n5 we noted that students need understanding of the distinction between surface learning and education. This touched on Swail’s points #2 and 4. Without the basic awareness of what constitutes the signature of a quality education, students are unprepared to take advantage of any kind of learning opportunity that goes beyond their presumption that good teaching is simply about conveying facts. They may even resist unfamiliar opportunities in ways that prove career threatening, in unsupportive departments or institutions, to those teachers who try to provide them (Thorn, 2003).

In NNv14n6, we emphasized the need to convey expectations for responsibility and active engagement by students, starting with the first day. This emphasis touches on Swail’s points #1, 3 and 5. The institutions that had the signature of student success (detailed by Kuh and others, 2005,  in Project DEEP —Documenting Effective Educational Practices), without exception, know their own identity well enough to convey a consistent set of expectations to students from all levels of the campus. From top to bottom, these institutions take pride in and identify with high expectations.

The institutional attributes that professors and students now enjoy at DEEP institutions are attainable here. For now, we already have power to enact better support in our classrooms. First, we can improve the social and academic environment of our classes by creating communities of learning within them. Use of simple cooperative learning structures within our classrooms, a topic of several of our Nutshells, helps students to better know and support one another. This will be increasingly important to retain new students if ISU starts to attain a more diverse student body through recruitment outside the nearby five county area, because these students won’t be bringing their support groups of parents or high school friends with them. A way to build extended support networks for our students involves creating a class directory with groups (NNv1n3). Through creating base support groups of at least four students with shared phone numbers and the same zip codes, we can actually reduce both their distress and our own. When one of the group needs to miss a class, they can contact other members to obtain notes and pick up handouts. When difficulty occurs, and it will, the group members gain encouragement through overt permission to call one another for support, discussion, and companionship in study. Students can meet more rigorous learning challenges with one another’s help than alone. Working alone, without welcoming interaction with new colleagues, is an ineffective way to advance learning by either students or research professors.

The best way we can promote success in our classrooms is to design learning activities that enable students to resolve a challenge by acting in class rather than just listening. Note, however, the key word, design. We need to design experiences that lead students to perceive the need for individual preparation in order to get the benefit that group synergy offers.  Consider a design that begins with an assignment at home that must produce a product, followed by a second designed phase that causes students to interact during class in ways that advance the individuals’ initial product through group participation. Finally, a comparison of results in the class as a whole helps to develop students’ awareness of achievement as a process. There is a myth that one cannot engage as much content through interaction as through lecture. Those involved in New Faculty Orientation saw us reduce eight hours of talking head deliveries into 2.5 hours of interaction that provided both better learning and a warmer welcoming. The key was design of a suitable structure.

Lack of academic preparation is probably the most evident challenge we face in our classrooms. Today, open admissions institutions must educate students who simply would never have gained admittance to college a couple of decades ago. We must college-educate larger percentages of the populace because the kinds of blue-collar opportunities that carried security, benefits and reasonable pay, once available to high school graduates, are vanishing from the American economy. Although many professors say “If you want better retention, get us better students,” this ignores the harsher social reality of about 40 percent of all entering freshman, nationally, being academically unprepared for college. That percentage may be higher still here at ISU. The implications to face follow. (1) If we simply write off 40% of our youth from succeeding in college,  are they going to be able to support themselves? If not, who is going to support them?  (2) An education can neither be conferred by a graduation ritual nor bought and sold like a service or product. If we merely process students rather than educate them, much of our populace will end up with a college degree, a large debt of student loans, and an intellectual capability far below that of a legitimate college graduate.  Thus, we must not simply retain the academically unprepared; we must actually educate them. So, what else can we do, just within our classes, to deliver a college degree with an honest college education, when we must teach college material to unprepared students?

First, maintain high standards and convey these as expectations. A good way to clarify standards is to give an ungraded quiz or a simulated test as early as possible in the semester, so that students get practice in comparing what they believe is good preparation for performance against your actual expectations for their performance. Clarifying misunderstandings early can reduce students' discovering this through disastrous performance on a test that will count very heavily for a grade. Second, realize that ISU has an incredibly effective support network that new students do not seem to know about, even though their fees support this network in the Center for Teaching and Learning (CeTL). DIRECT STUDENTS TO THE CENTER FOR HELP. Tell them to come to the Center in Museum Building Suite 434, to look on the home page at http://www.isu.edu/ctl/ and open the Student Services link. I personally manned the CeTL booth for a while at the “White Tent Expo” last month. I asked every student who approached the table: “We are the Center for Teaching and Learning; do you know what we do?” By my count, eighty percent of my small sampling did not know that they had already paid a fee that insured their tutoring support is free. None knew that tutoring is the most effective known teaching method (NNv10n6), and most did now know that we have both  College Learning Strategies and First Year Seminar courses that can help them succeed.

Most students enter college with substandard writing skills. This arises mainly because these students have neither had to read nor write much. Put an end to their expectation that they will have to do neither as early in the course as possible. Assign reading along with writing. Consider, in lower division courses, having students write one test question per paragraph in their text readings. In upper division classes, cut off the abstract from a professional journal article and have students write and submit the abstract for the article from their reading of it.

Research shows that our writing of extensive corrections of mechanics and grammar on students’ papers does little good in improving their writing. Having an individual conference with the student does generate improvement. For those of us with small classes, we should have at least one conference with each of our students. One way is to schedule an appointment for each student to come once to your office to get their graded paper, so you can have that needed conference with them. For those of us with large classes and insufficient time, let a Writing Center tutor in CeTL have the conference. When marking students’ work, use two colors of pencil. Mark content errors in one color. Mark writing errors with another. Do not waste your time writing in the corrections. Send students to the Writing Center to learn with a tutor to discover and perform the needed corrections for the writing errors you designated. Have them come to you or to your graduate assistants regarding content errors. 

Always create rubrics for the scoring of written assignments (NNv12n6 and NNv12n7). This saves you immense amounts of time in grading essay tests and assignments and provides scaffolding for students. Don’t be surprised if under-prepared students cannot at first follow a rubric. This stems from their inadequate preparation in reading and comprehension. Send the student to the Writing Center for a conference with a tutor in meeting the criteria of a rubric. Send copies of your rubrics to the Center so that the tutors will give their consultations in accord with your intentions.

We are in the business of teaching, not flunking. When students make errors, grade rigorously, but give students the incentive to learn by gaining points back when they address their errors in writing by explaining why they made the error, how their understanding has changed and when they hit a similar challenge, how they are going to better prepare themselves to handle that kind of challenge (NNv13n4).

References

Kuh, G. D., and others, 2005, Student Success in College—Creating Conditions that Matter: San Francisco, Wiley, 370 p.

Swail, W. S., March, 2006, Student Success,  Educational Policy Institute, <http://www.studentretention.org/20063/feature.html>, in  Barriers to Student Retention and Success on College Campuses.

Thorn, P.M., 2003, Bridging the Gap Between What is Praised and What is Practiced: Supporting the Work of Change as Anatomy & Physiology Instructors Introduce Active Learning into their Undergraduate Classrooms: PhD Dissertation, Austin, TX, University of Texas, 384 p.

 

New Feature on Center for Teaching and Learning Home Page!

Go to http://www.isu.edu/ctl/and click on TOOLBOX