Computer/ Business Equipment Technician

Length of Program: 11 months (2½ Semesters)

Program Coordinator and Instructor: Sweat

Instructor: Hill

A Technical Certificate and an Associate of Applied Science degree (see Business Technology) are available.

Technical Certificate

The following courses are required for a Technical certificate.

Prospective students who demonstrate proficiency in reading, writing, and math skills will be given an `S' grade for CBET 100, and will not be required to attend the initial course. Proficiency will be determined by an evaluation of placement test scores and transcripts.

CBET 100     Technical General Education    1-16 cr
CBET 140     Mechanical Devices/
             Adjustments and Procedures        1 cr
CBET 141     Operating Systems/Installation 
             and Configuration                 5 cr
CBET 143     Customer Relations                2 cr
CBET 147     Basic Computer Servicing          8 cr
CBET 149     Electronic Concepts               4 cr
CBET 152     Digital/Laser/Display Systems     3 cr
CBET 154     Electronic Cash Registers/
             Calculators                       5 cr
CBET 156     Bond Copiers/Imaging Systems      6 cr
CBET 162     Product Sales                     1 cr
CBET 164     System Integration/ PC Network    7 cr
TGE 151      Applied Technical Writing I       2 cr
TGE 158      Applied Job Search                2 cr
                                       TOTAL: 64 cr

The courses listed above will be taught in sequential blocks of instruction. Successful completion of a course is required before the student can progress in the program. If the student fails any math, theory, or lab course, then that course must be repeated and a passing grade obtained before the student can advance in the program. The student must exit the program and make up the deficiency through Technical General Education or other appropriate methods. The student will then be allowed to repeat the course at the next available program opening.

Courses

Based on your keyboarding skills, you may be required to take a 1 credit keyboarding class in order to meet the competencies of the program.

Technical General Education Elective

TGE 140 First Year Seminar 1 credit. This course provides an introduction to the nature of postsecondary education and a general orientation to the functions and resources at Idaho State University. This course is designed to help first-year and transfer students adjust to the University, develop a better understanding of the learning process, and acquire essential survival skills. The course utilizes presenters from various campus support systems, collaborative learning activities, and written assignments which involve student resources and activities on campus. The course also provides a support group of students in a critical transition year by examining problems common to first-year experience. It covers University resources, learning strategies, study techniques, test anxiety, time management, test preparation, and problem solving.

CBET 100 Technical General Education (variable) 1-16 credits. The basic mathematical skills of fractions, decimals, percents, proportions are reviewed. Also, for technical fields, beginning algebra through the application of the quadratic equation is studied. An experiment-based science class that emphasizes development and application of equations and problem-solving techniques is taught. Communication skills, critical thinking and basic technical writing are stressed.

CBET 140 Mechanical Devices -- Adjustments and Procedures 1 credit. Use the typewriter as a training device. Disassembly and assembly of all components of a single element machine and theory of the electrical parts, their functions and adjustments will be taught. Troubleshooting, repair, and overhaul of typewriters will be performed. Instruction in hand tools, power tools, mechanical parts and lubrication of parts will occur. Lecture/laboratory.

CBET 141 Operating Systems -- Installation and Configuration 5 credits. Prepares the student with keyboarding skills, and operating systems, their commands and functions. Basic word processing, DOS commands, Windows, Windows 95, commands, basic software installation and computer terms will be covered. Lecture/laboratory.

CBET 143 Customer Relations 2 credits. Prepares the student to meet the public and communicate orally. Introduces significance of maintenance agreements, telephone etiquette, dress standards, personal hygiene, work standards and human relations. Lecture.

CBET 147 Basic Computer Servicing 8 credits. Introduces the student to servicing of computers. Includes training in disk drives, power supplies, modems, printers, keyboards, monitors and hookups. Diagnostic troubleshooting methods and utility programs are explored. Lecture/laboratory.

CBET 149 Electronic Concepts 4 credits. Student is introduced to basic electricity and electronics. Simple DC circuits, use of a Volt-Ohm-meter, soldering, resistors, capacitors, conductors, insulators, Ohm's law, Diodes, transistors, and motors will be covered. Includes math applications covering positive and negative numbers related to basic electronics. Decimals, metrics and algebra formulas are covered. Lecture/Laboratory.

CBET 152 Digital/Laser/Display Systems 3 credits. Electronic terms and schematics will be utilized. Logic gates and basic digital electronics will be explored. Digital binary formulas will be discussed. Laser concepts and fiber optics will be covered. Lecture/laboratory. PREREQ: CBET 141, 147, and 149.

CBET 154 Electronic Cash Register/Calculator 5 credits. The theoretical operation of electronic calculators and electronic cash registers will be discussed. Demonstrate disassembly, assembly, adjustments and checkout procedures. Perform setup programming, troubleshooting, safety and hookup of cash registers to computer networks such as scanners and scales. Lecture/laboratory. PREREQ: CBET 140, 141, 147, and 149.

CBET 156 Bond Copiers/Imaging Systems 6 credits. Operate bond copiers, laser and digital printers. Hookups, theory of electronics, basics of xerography, supplies, disassembly, assembly, troubleshooting, adjustments, cleaning methods and safety will be covered. Fax machine operation and servicing are covered. Lecture/laboratory. PREREQ: CBET 140, 141, 147, and 149.

CBET 158 Customer Relations Practicum 2 credits. The student will work for other people by going to them and performing service work on controlled basis. PREREQ: CBET 143.

CBET 162 Product Sales 1 credits. Prepares the student with an introduction to sales techniques, selling office equipment, percentage marks ups, discounts and invoices. Relates how sales are an important part of business computer/systems technology and retail sales. The team effort is important. PREREQ: CBET 143.

CBET 164 System Integration/PC Network 7 credits. Advanced diagnostic troubleshooting methods, network application, hookups, hub and computer applications will be studied. Lecture/laboratory. PREREQ: CBET 141, 147, and 149.

CBET 170 Computer Industry Certification 3 credits. Preparation of technical knowledge and customer relations' skills needed to be a professional microcomputer service technician.

CBET 190 Internship 1-8 credits. On-the-job experience for students pursuing work experience in the computer/business equipment field. This experience may be during or outside school hours. Pertinent courses preparation and instructor's permission is required.

CBET 199 Special Topics (variable) 1-8 credits. This course is designed to address the specific needs of individuals. It will enable the students to upgrade their technical skills through part-time enrollment in units of instruction that are currently available through the program's full-time pre-employment curriculum. Permission of the instructor is required.

TGE 151 Applied Technical Writing I 2 credits. Course provides instruction in informal technical report writing and business correspondence. Includes grammar/punctuation review, introduction to word processing and technical terminology/vocabulary building. Meets general education requirement for A.A.S. degree.

TGE 158 Applied Job Search 2 credits. Course provides techniques and development of employment process skills. Includes instruction in resumé/cover letter writing, interviewing, company research, and portfolio preparation. Meets general education requirement for the A.A.S. degree.

TGE 162 Keyboarding 1 credit (20-hour lab). Enables the development of basic touch keyboarding skill in a minimum of time. Completion should prepare students to (a) input alphabetic, numeric, and symbol information quickly and accurately and (b) understand basic vocabulary and concepts used in keyboarding operations when entering and retrieving information.

IDAHO STATE UNIVERSITY  Academic Information  Contact: webmaster@isu.edu  Revised: February 2000