Our interpretation of the major issues and concerns that resulted in this recommendation:
How this recommendation links to other recommendations?
Recommendation #9 must be addressed before any further action can be taken on recommendation #10.
What has already been done to address this Recommendation:
Brief research has been done to identify commercial software packages available to keep track of continuing education awards, as well as, how other institutions are handling such issues.
What activities are currently underway?
What needs to be done to meet this recommendation?
Either purchase a commercial software package to meet this recommendation or design this capability into the current or future Information system, ERP, or homegrown.